"I was told to send back the sweatshirt…"

I was told to send back the sweatshirt received in error and I would be refunded the $10.35 shipping. I have not yet received the refund. I have received the correct sweatshirt originally ordered. I am pleased with the sweat shirt ordered.

"I ordered 2 items only got one."

I ordered 2 items. I received a package within 2 weeks of ordering and was pleased to receive it until I opened it and realized that only one of the items was present. I attempted to call the phone number listed on the website for customer service numerous times and no one ever answered. I sent an email and it was a couple of days before I got a response. It seems my second item is out of stock. I understand the times we are in makes it more difficult to get items and manufacturing is more difficult, but a simple email ahead of time letting me know one of the items was on back order and would probably not be here by Christmas would have been nice. I had to reach out first to get a response. If I hadn’t of contacted you would I have ever received the item or gotten a refund? A little frustrating.

"They did a great job with this order"

They did a great job with this order.
Quailty of the products are great.

"My order was sent quickly and the…"

My order was sent quickly and the quality is exceptional.

"Good quality"

Good quality

"Nate in customer service was prompt and…"

Nate in customer service was prompt and knowledgeable-excellent service

"Holiday order"

I was worried my order wouldn’t be here in time for the holidays but everything has been delivered and it looks great! I can’t wait to give it to my son.

"I am very pleased with the way my order…"

I am very pleased with the way my order was handled. I was sent notifications of expected delivery and it arrived before Christmas!

"Extremely Helpful"

I called and left a message thinking I would not get a return reply, but, I did. The company was very helpful and the communication was excellent.

"Ordered Fraternity gifts for my son for…"

Ordered Fraternity gifts for my son for Christmas and everything came together nicely in one box. No issues. Very pleased!