Freedom To Explore

Retail Fashion and Lifestyle Goods
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472 reviews
Overall Rating
Customer Reviews about

Freedom To Explore

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Paul

5.00/5.00

"Great sale bargains and quick despatch."

Great sale bargains and quick despatch.

10/10/2023

SGel

5.00/5.00

"Easy to buy and always good offers"

Buying from you has always been easy and always get good offers for stuff I want to buy for my grandkids

05/10/2023

Kate Kadleck

5.00/5.00

"Great products at really good prices"

Great products at really good prices!
Easy to order and great communication. An added bonus that I'm also supporting a local small business.
I will definitely be shopping with Freedom To Explore again!

05/10/2023

Ella

5.00/5.00

"Perfect!"

Great prices, fast shipping, and a friendly company. I will definitely purchase from you again!

04/10/2023

Darren Lambert

5.00/5.00

"Patagonia cap"

Arrived earlier than expected

01/10/2023

Carol Winch

1.00/5.00

"I would not use this company again"

I would not use this company again. The Patagonia t shirt arrived poorly packed and really crumpled. The solution was for ME to wash and iron. Can hardly give as a gift having removed labels to wash and iron.

26/09/2023

Website User

2.00/5.00

"Still not received my order!"

Almost 4 weeks on from ordering, have still not received my items. Communication from this company has been terrible, so much so that my daughter did not receive (and has still not received) her birthday presents on time. Impossible to get through via telephone and responses to both email and online chat have been extremely poor.

UPDATE: After a lot of back and fourth, chasing emails (and no doubt following my negative review) I was able to get more clarity of what had happened with my order. As can be seen in the reply, we were sent part of my order as well as a full refund as an apology. I want to emphasise that I love supporting small businesses and leaving a negative review was a last resort (and attempt at receiving a response). I have bumped up from 1 star to 2 because of the apology I received from the owner, however on a personal level we were still left without a birthday present for our little one on her big day and reading other reviews I can see there are ongoing issues with the company that obviously need ironing out. Unfortunately we won’t be using this small business again.

19/09/2023

Victoria Bell

5.00/5.00

"Fab!"

Great little doll. Arrived quickly and well packaged. Easy to use website with great offers.

18/09/2023

James Winspear

5.00/5.00

"Very good and quick delivery"

Very good and quick delivery. I saw this fleece whilst camping in cornwall in the summer and did'nt get it when I was in the shop, but managed to track it down online and used their website to purchase it. The small discount also helped.

Thanks.

James

18/09/2023

Veneta Slavova

5.00/5.00

"The rainbows are awesome"

The rainbows are awesome

18/09/2023
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