"Very good service"

Very good service, parcel was badly damaged but the items inside are fine. Will use them again for sure.
(Would be good to see Raduga G is available as well )

"All good! "

Great price, items arrived quickly and well packaged

"Poor customer service "

Paid for 1-2 day delivery but didn't receive the order for 9 days, not the sellers fault I understand, but they refused to refund the pricey £6.50 delivery cost.

"Great customer service"

Great customer service

"Super helpful"

Super helpful, friendly staff.
Came away very happy with my purchase.
Thank you!

"I had to pay shipping costs when…"

I had to pay shipping costs when returning the backpack. Nowadays, it is very rare for a company not to cover the shipping costs for returns.

"Great "

Speedy delivery. Thank you.

"Would use again"

First time ordering from Freedom to Explore and I'm very pleased with their service. Quick dispatch, prompt reply to emails and great packaging.

"Great customer service"

I recently bought a pre-order ringsling but had missed that it was pre-order so reached out as I thought it was delayed in being dispatched. I had a very quick reply from Paris who was extremely helpful and explained when it would arrive once they'd been able to place the order with the supplier. I was very impressed with the communication with Paris and support in getting the sling to me in time for an event I wanted it for. The sling is perfect and just what I wanted.

"Great service and fast delivery"

Great service and fast delivery