Myprintershop

Business Services
badge Company profile claimed
54 reviews
Overall Rating
Customer Reviews about

Myprintershop

Write a review about myprintershop.ca
Show Reviews

J A

5.00/5.00

"Great service highly recommended!!"

Great service highly recommended!!

11/11/2020

N D

5.00/5.00

"Quick shipment"

Quick shipment! Cartridge worked perfectly! Great prices

11/11/2020

M O

5.00/5.00

"Great Company!!"

Great Company!!
Very responsive!!
GREAT CUSTOMER SERVICE!!!

11/11/2020

J L

5.00/5.00

"Good prices and fast delivery!"

Good prices and fast delivery!

11/11/2020

Gabriel Derhy

5.00/5.00

"Best printer ink cartridges"

Truly a pleasure doing business with Myprintershop. Fair prices, great customer service, and most importantly, amazing quality printer ink cartridges.

11/11/2020

A L

5.00/5.00

"Honestly the best company for your…"

Honestly the best company for your cartridges needs, very professional! Highly recommend!

11/11/2020

Tony Paine

1.00/5.00

"Buy from MyPrinterShop if you want very old expired ink"

I ordered HP70 OEM Ink that was to be "Brand New" What arrived had tampered packaging and an expiry date 4.5 years ago meaning the product was at least 7 years old. Totally unacceptable.

Update of Nov 8.
Response from myprintershop.ca is untrue. They contacted me only to copy me in on a forward of my case somewhere internally. No "proposal" has been made. No refund has appeared on my credit card.

Update of Nov 12.
I have received a refund, but it was provided by Visa under their dispute mechanism on Nov 10. I call tell it was provided by Visa because it is backdated to the date of purchase, not "pending". I am happy Visa and TrustPilot (and Scamadviser.com who suggested I get the refund from Visa) have worked out for me.
I still believe myprintershop.ca is a scam because of the following additional lies:
1. Their website said the ink was in stock and would be shipped today - it was sent 12 days later
2. Their website claims 4.9 out of 5 star ratings, but you can't provide a rating on their website. TrustPilot shows 33% 1* ratings.
3. The ink wasn't in the OEM box with the hologram sticker and expiry date.
Obviously myprintershop.ca has had a lot of experience trying to smooth over irate customer complaints, but their responses to TrustPilot have also been lies, in my view.
Deal with myprintershop.ca at your own risk. I, and the other negative reviewers here have warned you.

06/11/2020

Eva Rivca

5.00/5.00

"I am very satisfied with the toner, it exceeded my expectations. Was delivered on time. Excellent customer service."

I am very satisfied with the toner.

12/10/2020

Jon Bolton

2.00/5.00

"Rated 4.9/5? According to who?"

Thought these guys were good at first, but after my most recent experience, I take it back. I ordered a set of toner for my brother HL-L3290CDW and was nothing but disappointed. Not only did the toner not last for anywhere near the 3000/2300 page expectancy, but the quality was extremely poor. I have since switched back to genuine brother toner.

Also their guarantees are garbage, because when I contacted customer support they told me I could only be helped through email, so don't bother calling their hotline. As well, the support rep on the e-mails was not helpful at all. Basically I spent $150 to print a few hundred pages that looked like something the cat coughed up.

I really like how they claim they're rated 4.9/5, but there's nowhere to leave a rating, LOL! Who exactly rated them 4.9?

You get what you pay for I guess. Don't waste your money on these guys

UPDATE! After I left this review, they promptly contacted me. Apparently I was Suddenly important enough to help. After several emails suggesting things that I could do to make the poor knockoff toner work, they finally refunded me. I've added another star because I said I would if they refunded me for the poor product. While it was a meager attempt at customer service, they at least gave my money back, so I guess it's worth one more star.

That said, I'm sure their brand name products are okay, but I didn't bother ordering them because I decided to support a local business instead. It occurred to me I should have been doing this along. Lesson learned. Don't buy the $30 toner when the brand name is $100. Again, like I said before. You get what you pay for.

PS. I just noticed that they suddenly have a bunch of 5* reviews which are all from the same day and extremely vague in detail... Seems highly suspect.

06/10/2020

Vision Clair

1.00/5.00

"I was hoping for great service from a…"

I was hoping for great service from a Canadian company based in Montreal. Wrong. My order for printer parts took two weeks to arrive. They sent the wrong parts. I contacted them and waited for days for a response. I returned the incorrect parts and they resent me the "correct" parts, unfortunately the same wrong parts. I contacted them... waited for days for a response. I was told by a printer shop in Toronto that the parts they sent were not OEM. PrinterShop then told they "don't have the parts for my printer" and to return the parts for a refund. They made a partial refund within two weeks, after several requests for payment. A month later, I am still waiting for a full refund. This company seems to be suffering a serious management problem. I want to support them but until management changes, avoid the hassles.
I spoke to Sarah on the phone who was a breath of fresh air, empathetic and very helpful. Unfortunately she doesn't run the company.

12/09/2020
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved