Myprintershop
Paul Moffat
"So far so bad."
So far, so bad. More than 2 weeks since placing order for HP 63 ink. No shipment yet, even though website stated 'in stock, ships today'.
Addendum: Now a whole MONTH, no shipping info, no tracking number, nothing.
Jonathan McGrogan
"Defective products"
Sent me printer cartridges that didn't work. Made me pay for return shipping and a "restocking fee"
Daniel Potvin Canada
"Buyer beware"
Buyer beware, they sell cheap products and have no customer service, I had a problem with and order I placed, reached out to them by phone and e-mail
but they did not respond, shipped my order despite it being wrong. The customer always has the last word, I am happy to say I will never have to deal with these aaaaaholes ever again!!!
Daniel Molin
"Exceeded my expectations!"
I’d like to post this well deserved positive review to express my satisfaction in dealing with my printer shop.ca
The excellent customer service exceeded my expectations in every aspect of doing business. Thanks for stocking Color and Black ink for my Dell Series 21 printer. Dell being highly proprietary made ink difficult to source, expensive to purchase and highly likely to prematurely fail after cartridge installation. Forbes magazine should Feature and highlight your business. You score 100% in my opinion. Myprintshop.ca Canada 🇨🇦
Spencer Dove
"I recently ordered an ink cartridge for…"
I recently ordered an ink cartridge for my Epson 3880 printer. After receiving this product, it was obvious that the 'best before' date had been peeled off the box. Fortunately for me, the cartridge itself was inside a sealed bag and had not been opened. The 'best before' date on the cartridge was Feb,2011. This is 2019. The product was probably manufactured 10 years ago. Obviously, the ink was useless.
Kristine
"Visa charged but order never sent."
Oct 16, 2018
Visa charged but order never sent.
I ordered and was CHARGED for toner on Sept 30th. By Oct 3rd I still hadn't received notification of shipping so I sent them an email. On Oct 4th they responded, telling me that my items were backordered and my order " should ship out today." Would've been nice to know about the backorder when the order was placed, but at least the items will be shipped soon. So, naturally, I ask for an ETA. Oct 6 they tell me it was "shipped out complete yesterday." It's now Oct 16th. I haven't received ANY shipping notification, there's no sight of the toner I ordered, and yet I've been charged for the items almost 3 weeks ago. This is unacceptable. I've asked that my items get shipped today or an immediate refund. We'll see what happens...
** Nov 7, 2018 update **
I finally received the toner but they sent me a defective one. I then attempt to return it and they insist that I will get a replacement. I send them the necessary pictures and they inform me that my replacement will be sent the next business day. Three days later I get an email saying that they don't recognize the toner in the picture and would like more pictures. Yet another frustration! This is the toner that THEY sent ME. I've had The Worst customer service experience with the run around for a month of promising they'll send the product, not sending it, me following up, them still not sending it, me following up again, they tell me they'll send it from two warehouses, one being faulty, and now they've sent me an accusatory email re the very product they sent me. The saga continues...
Eugene
"Poor customer response time to phone calls to them."
I placed my first and only order with MyPrinterShop on Sept. 22, 2018. The items I ordered were indicated as In Stock.... NOT!! I left a message with them on Oct 6th inquiring about my order, but received no reply. I phoned again on Monday, Oct 8th and talked to the person who answered the phone and asked where my order was. I was told the OEM cartridges had to be ordered as they were not In Stock, and was told I should receive them on Thurs. Oct 11th, which I did. Upon opening the
parcel, I found 2 of the ink cartridges were NOT OEM Canon inks, but after market inks marked as OEM. One of the cartridges wasn't even in a box as they normally come, but in a plastic bag taped with Scotch Tape... the other was in a box marked as a Canon ink, but dated 10 YEARS OLD. I immediately phoned them, but only got their answering machine, and again left a message, but again received no call back. I left another message the next day, thanking them for their prompt service in replying to my calls. On doing a little investigation on this business,
Ewald Dicki
"A very good job correcting my internet…"
A very good job correcting my internet problem and cleaning up my system. I feel that now my computer is in the best shape it has been since I purchased it one year ago. Thank you
John
"Excellent prices"
Excellent prices. I use their cartridges in my Epson Stylus Photo R1900 (pigment inks) and my HP Photosmart (dye sublimation). I get top results in both and with the HP, their cartridges provide crisp text without overspray. Their pigment inks for the Epson give results indistinguishable from the Epson inks. I use the Epson for photography. Their warranty also shines as I once had one problem HP ink cartridge which they replaced very quickly.
john kieley
"HP OEM cartridges....good price and…"
HP OEM cartridges....good price and excellent delivery on time.
What looked good at first was a poor deal after checking 'Best Before Date'
4 and 5 years outdated DONT BUY HERE!
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