"Neue Linsen"

Hallo, ich habe eine linsentransplantation bekommen. Von der ersten Kontaktaufnahme bis zum Ende wirklich professionell und gut betreut und beraten worden. Bei jeder Frage, innerhalb einer Stunde, eine Antwort per WhatsApp bekommen. Später vor Ort in der Klinik,war eine Dolmetscherin dabei, die auf alles eine Antwort wusste. Super vom Flughafen abgeholt und zu allen Terminen gebracht worden. Keinerlei Probleme gehabt, würde ich immer weiterempfehlen.

"It was a big decision to travel abroad…"

It was a big decision to travel abroad for both myself and wife's dental treatment and we glad we did 👍
The hotel was spot on.
Transfers around istanbul were on time amd cheerful.
Out interpreters were kind and helpful.
The staff at the clinic especially the dentits would go above and beyond not just in the look of our teeth but the health of our teeth.
Thanks guys,
Dan & Angharad from the UK 🇬🇧

"I wasn’t going to write this as I give…"

I wasn’t going to write this as I give the clinic a chance by refunding for the work they carried out on my teeth but they refused. I don’t want anyone going through the same thing. I came to this dentist from the UK first for 14teeth, when I got there they did not sound confident at all and spoke about giving me a bridge at the top of my mouth when I have no missing teeth (red flag) we agreed on 4 top back crowns and I would get my other 10 replaced by another dentist in Istanbul. What they have put in my mouth is the absolute worst dental work I or anyone else has seen. Even my other dentist was shocked by the work.They give me a bridge which measures almost 2cm thick. We did not discuss a bridge and I paid for crowns I believe they done this so they can cut corners and be cheap. I reached out to the clinic in which they said the only way I will be giving a refund is I had to come back the clinic for them to take my teeth out before they issue it, bare in mind I have just got all my teeth shaving down and they wanted me to fly home with no teeth.

I have tried to attach photos to show any potential patients the work they can expect but it does not allow. I will be posting them on other forums. They are huge and fill a large proportion of the roof of my mouth. They are cartoonish, plastic like teeth. The only positive thing I can say about this company is the man who meets you who I guess is a coordinator/translator is pleasant and polite.

After telling them I will be taking this further if they don’t refund my money, the impolite lady on the Watsapp threatened me with legal action. I’m sure they know it wouldn’t go anywhere as I have all the photo evidence of the work they done.

My advice would be to stay away from this company. There is great dentist in istanbul who take pride in their dental work.
These are not them. I now have to pay over £3000 in the uk to have 4 teeth replaced with crowns. My mouth is a mess of this dentist!

Reply to your statement.
You take pride is customer satisfaction? You have seen multiple photos of the work the dentist carried out on my mouth which is evidently shocking work. My mouth is struggling to adjust and can’t close, they are that huge in my mouth. Your dentist and technicians need further training and I don’t believe they should be carrying out work on anymore patients until they do so! How do you explain fitting a bridge in my mouth when I discussed and payed for singular crowns? It’s malpractice. Your company says you are willing to take legal action, legal action against what? A patient telling the truth on their experience with yourselves?

"Dental treatment "

I made my research into my dental treatment and had previously used MAPA health. I had no hesitation in booking my appointment. The process was simple and everything was in place all I need was book my flight.My dental was absolutely excellent from from start to finish. Its my dental treatment and had to be perfect. The dental staff to my Dental Dr. She was absolutely fantastic,can not thank her enough she was fantastic and very meticulous in her work she did. I would recommend MAPA to anyone who want dental treatment value for money. With 250k Instagram followers speaks volumes.

"Very good experience using this business for my lens replacements"

Very good experience using this company. I was well taken care of and the care was very good. I had lens replacements and would definitely recommend. All the transfers were always on time. The interpreters were very good they explained everything and messages were answered quickly via WhatsApp. The only comment I would make to the company is maybe an itinerary could be given to clients as I didn't know when I would be having the procedure. Otherwise very happy overall

"Laser Eye Surgery with Mapa!"

Absolutely amazing experience all around! The communication prior to the surgery, during the days of the surgery and after my surgery was impeccable and all of my questions were always answered swiftly and in great detail! I was talked through every step of my Laser Eye surgery and had an amazing surgeon and team of eye doctors that made me feel very comfortable during my time. My English translator Ismail was outstanding and remained with me throughout my hospital and surgery journey always ensuring I knew what was happening! Everyone was extremely polite and helpful and I couldn't have asked for a better experience. The hotel was stunning and breakfast included was also lovely. The VIP transfers were exactly that with luxury cars and privacy between all locations during my time in Istanbul!! Highly highly recommend Mapa Health! Couldn't have asked for a better experience!

"Lense Replacement"

Had my eyes done in July and the whole experience was exceptional.
Communications from the start giving a full expected price and information to getting daily messages about pickup times and procedures.
The private hospital was state of the art and you are well looked after, even getting a meal after your surgery.
All medications provided with a full explanation sheet, all scan information and lense information provided to bring home.
Great service and would highly recommend.

"Toller Service, vollauf zufrieden…"

Ich habe bei MAPA Health in Istanbul eine Linsentransplantation erhalten und bin absolut begeistert. Die Betreuung war durchgängig erstklassig und komplett auf Deutsch, was mir ein großes Gefühl von Sicherheit gegeben hat. Die Klinik ist super modern ausgestattet. Alle meine Fragen wurden vor, während und nach dem Eingriff immer sofort und ausführlich beantwortet. Ich habe mich die ganze Zeit über gut betreut und bestens aufgehoben gefühlt. Ich kann die MAPA Health absolut weiterempfehlen

"Trifokallinsen Implantation "

Trifokallinsen Implantation im Juni 2024, das Ergebnis der Behandlung in der LIV Klinik in Istanbul ist TOP ich sehe wie ein Adler und brauche keine Brille mehr. Dank an die Ärzte und die hervorragende Organisation und Betreuung insbesondere vor Ort und in der Klink durch Mine und Arta :-)

"Highly recommend came from uk "

Had my laser eye treatment done by these guys so far so good! Picked me up from airport dropped me to hotel and hospital and back answered all my questions very nice hospitality and hospital was nice and my translator meena was lovely and was the best I could have asked for !