"Deeply Disappointing and Harassing experience– A Costly Mistake"

I don’t usually post negative reviews publicly, but my experience with Content Development Pros (CDP) was so devastating, I feel morally obligated to share parts of our journey as a serious warning to others.

1. No seriousness to Deadlines:
They repeatedly failed to meet promised deadlines, with almost no proactive effort to meet the timelines.
A simple 3-month website project dragged on for over a year.
We were shuffled between multiple project managers, and the first six months were wasted on meaningless processes and mismanagement. Every follow-up felt like chasing shadows.

2. Poor Quality deliverable:
Despite grand claims of having expert technical and design teams, what we got was shockingly substandard work.
• Initially, there was no real understanding of the project. Proposed solutions were cookie-cutter templates.
• Eventually, we saw some decent designs — but only for a few pages. The rest were inconsistent and poorly thought out.
• Feedback was ignored. The same mistakes were repeated.
• The project manager merely acted as a postman — passing work along without reviewing it.

On the technical side, the backend solution was sloppy and riddled with issues. We had to bring in a third-party auditor just to understand the mess — to which CDP reacted with defensiveness, not accountability.

3. Zero Accountability:
When we flagged delays and poor work, their replies were either dismissive or full of empty promises.
No one took ownership. Instead, they shifted blame and selectively quoted past conversations out of context.
Frequent changes in the team meant no continuity or understanding of the project, and their supposed “client-first approach” completely vanished over time.

4. Wasted Time and Money:
We committed our entire digital roadmap to CDP, paying nearly $33K upfront. After a full year, we were still stuck at Stage 1.
This delay crippled our business development efforts, forcing us to attend events and pitch clients with nothing to show. It was an absolute embarrassment.

5. Refund policy is a trap:
When we finally decided to exit, we learned the hard way that the refund process is vague and misleading.
They levied undisclosed charges not outlined in any agreement.
Multiple follow-ups yielded no clarity, and in the end, we lost around 25% of our money to fees and unaccounted charges — through no fault of our own.

In a Nutshell:
- CDP overpromises and grossly underdelivers.
- They lack professionalism, accountability, and technical competence.
- Their refund process is a trap.
- If you value your time, money, or sanity They shows no respect for clients’ time or investment.

This was a costly mistake for us we hope no one else makes.

"My Great Experience and Customer Service at CDP"

I would like to extend my heartfelt gratitude to Hannah Ajami and her incredible team at Content Development Pros for their outstanding service. From the very beginning, Hannah’s professionalism, attentiveness, and personable approach have made a lasting impression. Her dedication to customer satisfaction and her deep understanding of my business needs have truly set her apart.

Hannah’s expertise, coupled with her team’s commitment to excellence, has exceeded my expectations at every turn. Their ability to deliver high-quality work while maintaining clear and open communication has made the decision to partner with them long-term an easy one. Because of their exceptional service, I am excited to entrust them with managing my business website, social media platforms, and any other service that will help my company grow and thrive.

Thank you, Hannah, for your unwavering support and dedication. I look forward to a successful and productive partnership with you and your team for years to come.

Sincerely,

"Terrible company"

I contracted this organization to so editing of two books between March and April 2024. The experience has been Terrible, unprofessional, and definitely a waste of your money and time. Your project manager or whatever they call them change almost every month. Ashley Adams is crass, unprofessional and does not speak truth. She told me that she saw the printed book and the headings were blue. All lies when Ii checked the book it was all black.
The bio was wrong on the back of my book and this delayed me sending books to a conference and she did not even offer an apology. This company contracts offshore workers on Fiver and pretend that they have an in-house team. I proved this when some contractors on Fiver started messaging me about conversations they were having with them. They were using my account to send the messages.
To date I have not had one review.
They did a bunch of mediocre post on Instagram which were liked by what I think are persons paid to click on posts and like them. Not One Real comment after months of so-called marketing.
My advice to those looking for a publishing company is STAY AWAY from this group of people. They are not worth your time ( and you will have to spend a LOT of time to do the editing yourself).
Terrible, terrible company to deal with.

"They won't refund your money back"

They won't refund your money back

"🚨 SCAM ALERT"

🚨 SCAM ALERT: Content Development Pros Will Steal Your Time & Money! 🚨

My experience with Content Development Pros has been nothing short of a disaster. Their leadership is non-existent, and professionalism is severely lacking. Instead of direct communication, you're stuck with a "VP of Marketing Services" who is essentially just a project manager that doesn’t even have the decency to return calls. It's email after email, with no follow-through, no urgency, and certainly no accountability.

They utterly failed to launch a lead campaign through Meta for me, which was supposed to be a critical part of my business. As if that wasn’t bad enough, they started a website rewrite in late July 2024, and to this day, it remains incomplete. Before they touched my site, my SEO score was 85—now it’s down to 77! They don’t even know how to maintain a consistent flow across product pages. Imagine having nine product pages, each with varying numbers of FAQs and mismatched formatting—one page had 4 FAQs, another had 8! There’s no continuity or attention to detail at all. To top it off, they barely used my business name in the content—maybe ten times, if that. What kind of marketing company forgets to optimize content for the client’s brand?

John and Steve, who I dealt with directly, are the most unethical individuals I have ever come across. They promised me refunds—a whopping $300 for the Meta campaign errors and $400 for the content rewrite issues—but I haven’t seen a single cent. They’ve gone radio silent despite me tracking every email with read receipts. They claim they don’t outsource their work, but if that’s the case, why won’t they let you talk to the actual content team? You’re stuck dealing with their so-called “VP” and “Senior VP.” It makes no sense!

Oh, and don’t be fooled by their “Google Certified” claims—they aren’t even Google verified. Their Better Business Bureau reviews are horrendous, and the only positive feedback on Google is clearly manipulated to bury the bad ones. They operate with a virtual address, and I’d bet anything they’re running this scam straight out of their garage.

🚨 Run, run! Don’t give them your money! 🚨 Save yourself the headache and avoid Content Development Pros at all costs! 💸

"Good results. "

I’ve had the pleasure of working with CDP for over six months, and their SEO marketing services have exceeded my expectations. Their team is attentive, professional, and committed to understanding my business needs. The SEO strategy has improved my website’s search rankings and traffic. I’m extremely satisfied with their expertise and attention to detail. II highly recommend them.

"Unique Productions Music (UPM) Business Plan Review"

Chris Grayson and his team along with Jennifer Davis made the process easy to understand. Our business plan that was provided by Content Development Pros was easy to read and concise.

We received timely feedback responses from the team. I would recommend Content Development Pros to prepare business and proposal plans.

"Excellence in delivering quality work "

Carol makes magic with her unique work strategy

"I just went through the most miserable…"

I just went through the most miserable experience. Poor project management. Took forever for them to get my site to where it was useable and then they still never finished on what we agreed upon. Bad communications.

"Please don't use their services"

Please don't use their services. They have taken my money and when I asked for a refund since I didn't use their services, they won't refund me. This is disgusting. And now I read that this happened to other people too. Wish I have read the reviews before I purchased anything from them.