"Feedback chasing is inappropriate "

Unfortunately this survey is rather tack less and wholly inappropriate. EDDC should not be asking, via this platform people's feedback in this manner. To request feedback both within a few weeks of the funeral and to then send within a week a memorial purchase plan suggests an aggressive and commercial mindset which is in stark contrast to the solemnity of the funeral.

"An inspiring experience with family and friends"

It was my first experience of being the one grieving and it was a very good experience under the circumstances.
Lead by a very kind funeral director and staff at the crematorium. It was a terrible day weather wise, poured with rain all the time on the way there, during and after at the Wake.
A celebration of my dear partners life spoken by the vicar compiled by her brother in law.
For me it went very well and allowed me the time to say goodby. Something I could not do at her passing.

"Excellent experience throughout "

Having recently lost a love one, I cannot fault the service we received. Everything was perfect in every way. All our requests were met and we were treated with the upmost professionalism at all times. I have no doubts when highly recommending this service to everyone.

"A smooth well run operation "

A smooth well run operation . Made the experience easier to bear Thank you.

9

"This establishment had a wonderful calm…funeral for my mother"

This establishment had a wonderful calm and piece about it. There was no rushing, we had a beautiful service for mum and when it all felt too much i could look outside listen to the birds and watch the sun over the grounds.

"Everything was carried out in a quiet"

Everything was carried out in a quiet, caring, and professional manner. The scattering of ashes, a few days later, was beautifully dealt with, showing great sensitivity.

"Faultless and invisible"

I can't fault it. We saw no-one from the crem but someone must have been there, working invisibly. The audio-visual stuff worked perfectly - music, and a visual tribute with music. It's the stuff that you think might not work quite how you want it to. It did.

"Calm and serene"

Calm and serene - a lovely peaceful location.

"Pretty,restful site and chapel"

The "chapel"was inviting and warm
The outside environment was countrified and green. It felt like a wholly appropriate environment.

"Cremation Vivian sweeting"

Excellent service!!