Azlo
Patrick Stonich
"Always helpful.."
Always helpful... very supportive and always a pleasure to work with. By far the best banking experience I have had in 14 years. The products are simple but great and fast. Looking forward in growing with them over the years.
Kathryn Petersen
"Best Online Bank Customer Service"
One of the best online banking chat experiences I've ever had. The help bot is actually high quality but when my more complicated question was not covered by the FAQs, it did not take long to get to speak directly to a human. The representative (Dylen) was able to help me in less than a total of 5 minutes. Usually I don't leave reviews but I literally asked where the survey link was. Hahaha. Highly recommend Azlo.
Tayon Kulos
"Azlo Rocks!"
I’m a young, first time entrepreneur and Azlo couldn’t have been more open, helpful and patient with my organization. Their support staff are quick to reach back out when there’s an issue, and we seriously are grateful for their resources!
Mary Armstrong
"Great Customer Success"
Last Thursday evening I was experiencing great difficulty accessing my Azlo business account. I needed to reset my password and could not get the email necessary to do just that.
I first spoke with a Customer Success person named Raven. She was not only helpful, but delightful to engage. As she asked me a few questions, I inadvertently told her I was using Windows Explorer as my internet platform. She sent an email directly to me so that I could reset the account. She also documented the issue for the technical aspect.
In the meantime I encountered another problem and recalled the Customer Success line. It was after business hours so I left a message on the recording.
In the meantime, me supposedly very secure email kept shutting down. I was not getting a break here at any level.
Expecting a telephone call Friday morning, imagine my surprise when a gentleman named Zane called me! Zane and I discussed my difficulty with signing in. I informed him that I was actually using Microsoft Edge, not Explorer and I had stated to Raven. Zane targeted the culprit and had me switch to Chrome. The point I wish to make here is that Zane stayed with me on the phone (don't worrry boss he was busily typing and working while waiting), until Chrome was downloaded and I could finally access my account, after hours.
This was one of the best customer service type encounters I have had in my seven decades. Raven, Zane and I, in both conversations, exchanged a laugh or two. They went above and beyond!
On Friday morning, I was also received anther follow-up call from a gentlemen who was also kind and efficient. That is a rare combination these days.
Thanks again, MaryAnne
Jade Greene
"Exceptional Service"
Exceptional Service! Azlo far exceeds my expectations.
Marco
"Azlo loves entrepreneurs"
Azlo is a great option for entrepreneurs and small businesses owners. Since I have been using azlo I have had nothing but an excellent experience so far and the support team is awesome, they respond promptly and are very helpful and have made my experience with azlo even better, thanks azlo keep up the outstanding work,
shout out to Maggie on the support team, she has been very helpful
Melissa
"Azlo has the best customer service"
Azlo has the best customer service; everyone is always professional and helpful. So grateful to have them as my bank!
Dan Keller
"Debit Card Dispute - Great Experience"
I had an odd experience with one of eBay's sellers. I had returned a product I'd purchased and wasn't refunded. Rather than continuing that bizarre, not going anywhere process, I asked for help in disputing the charge. Azlo stepped in assisting with resolution. Got my money back! :)
Barry Hulce
"Amazingly helpful!"
I recently started a small business and all the details feel overwhelming at times. As I explored banking options, I found Azlo to perfectly fit my needs. I've had three conversations with Azlo folks, on the phone and through chat. Each was extremely helpful and nice. I really appreciate their help and the Azlo banking structure, it's great that some part of a startup can be straightforward =)
Ali Joseph
"Azlo is a great business bank account"
Azlo is a great business bank account, they are patient with you if you run into a "mishap" and very responsive & helpful! I recommend this bank to anyone needing a business bank account for their company!
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