New Home Solutions

Financial Operations and Advisory
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90 reviews
Overall Rating
Customer Reviews about

New Home Solutions

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Beverley Golightly

5.00/5.00

"100% would recommend "

We found the process really easy and the communication from all staff was amazing would highly recommend.

26/10/2024

Anon

5.00/5.00

"Already recommended to friends"

Recently listed and sold my house through this company. Can say overall 5* experience throughout the entire process from start to finish. Always kept up to date on progress of the sale. Have already recommended to friends!

26/10/2024

Laure-lee le Roux

1.00/5.00

"My mental health have taken a massive toll, threatening phonecalls altimatums, harrassment and bullying "

We are in the process of buying a property from them and im appauled at how they are treating us. We recieved the documentation and two days later they are threatening us to close the deal or they would relist, by shouting and giving threats i am doubting their professionalism and even thaught them to be scammers. they are giving us a week to move in after making us wait 2 months for the process too start due to the property having tenants in it. We have told them numerous times we need to give a months notice in our current rental. now they are expecting us to pay rent and mortgage due to their neglegence i am horrified and my mental health is taking a massive toll because im being shouted at a threatend and obviously we do love this house but they cannot give us a week extra not even 6 days they are not even supposed to be in contact with us but with our solicitors the woman had me in tears how she treated me im on the verge of giving up on my dream house and looking for something else!! To top it all off if we go onto our solicitors progress app their stuff is still outstanding

23/10/2024

Paula Crosse

5.00/5.00

"I would highly recommend this business…"

I would highly recommend this business to progress the sale of your home, outstanding support , communicated every step of the way. And chased between buyers, estate agents and solicitors . You can be assured you are in safe professional hands with them. SOLD
Thank you so much Helen

21/10/2024

Megan

1.00/5.00

"Absolutely dreadful company"

Absolutely dreadful company. Firstly having to use them through Story to part exchange our house. They sent a photographer round to take pictures and send them to their valuation department who had never stepped foot in my town let alone my house. Valuing it at £185k. Two estate agents locally valued it at £240k so an absolute farce. Second dealing with them came this week as we booked and attended a viewing of a local property that they are selling. No prior information to say that we needed to have an offer on our house. We put in an offer on the property we loved to be phoned up and told it has been declined to due us unable to complete the chain at this moment in time. Once again a waste of time.

18/10/2024

Aaron

5.00/5.00

"Extremely helpful and very responsive "

Me and my wife part exchanged our property and New Homes acted as the agent. Helen was absolutely amazing and kept us up to date throughout the whole process, she always got back to me when I left messages and went out of her way to help push things forward. Very happy with the service we received.

16/10/2024

Claudja

5.00/5.00

"Absolutely great to work with"

Absolutely great to work with! Helen Dyson was my main contact and held my hand through everything as I was selling and buying a property on my own. I had a lot of questions and Helen was always very patient with me. Thank you for getting me in my lovely new home!!!

08/10/2024

Chantelle Brown

5.00/5.00

"Professional & Due Diligent "

I've worked with Helen at New Home Solutions a number of times now for various clients purchasing properties and every time I have, nothing was too much trouble. Great at chasing solicitors when needed, very professional and due diligent. We completed 4th October and it went through no problem and stress free!

08/10/2024

AM

5.00/5.00

"Fantastic service!"

Fantastic service!
My experience with New Home Solutions has been great. The team went above and beyond helping to secure my dream home using their part exchange service. Thank you!

30/09/2024

Katy Painter

5.00/5.00

"New Home "

I have just moved home and I can definitely say that without Emma Riley fighting my corner I don’t think I would be here. She worked so hard to organise everyone in the chain and kept me in the loop the whole time. Emma is an asset to the company. New Home Solutions were great from start to finish.

30/09/2024
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