"Nice product; shame about the service"

The product is very good, and I would recommend it, but communication with the company was not very positive. I received no information about delivery times, nor which courier would be used. Despite asking for information I got no reply and so it was a complete surprise when EVRI brought the item to me a couple of days ago

"The Mia handbag is perfect!"

I was so delighted with my new Mia handbag from Lappella that I ordered some for Christmas presents too. It's the perfect little bag for taking your mobile phone and debit/credit card, leaving you hands free. I was spoilt for choice from the gorgeous colour that are on offer, but went for the navy option for myself and the black and beige for my friends.

"Fabulous service and top quality…"

Fabulous service and top quality product. Bought a bag for my mother for Christmas, brilliant service to provide me with several options despite me leaving the purchase so close to Christmas.
Most importantly my Mum absolutely loves the bag and is very impressed with the quality and style.
Will definitely buy again as a gift for other friends and family!

"Gorgeous soft leather handbag delivered quickly "

This was my second purchase from Lappella and I'm absolutely delighted with my handbag. The leather is gorgeous - really soft and expensive looking - and it came super quickly. It really is excellent quality, especially given the very reasonable price. I wouldn't hesitate to recommend this company and hope to add to my handbag collection again in the future.

"Exceeds expectations "

Lappella made sure the present I purchased very close to Christmas arrived by next day delivery, on Christmas Eve, despite ordering at the last minute.

"Great product, exceptional service!"

We already had a navy coloured bag but the black version was requested two days before Christmas. Easy online ordering, great product and price and then exceptional service to get it to us overnight on Christmas Eve! Really responsive and a great company to do business with. Thanks so much Paul, big brownie points on this one!

"Was stuck for a gift idea"

Was stuck for a gift idea, Lapella came to my rescue. Found a quality leather handbag at a great price backed by faultless order confirmation and delivery.

"Holiday junkie"

Lovely quality handbag at a reasonable price
Delivery of goods very prompt

"Where is my bag?"

A week ago today I ordered a leather bag from you & apart from an acknowledgement of my order I have had no communication from you.
Has it been dispatched yet? When can I expect its delivery?
Not very happy.

"Excellent aftercare service."

My brother bought me a backpack for last Christmas. I had an issue with a broken zip and contacted Lappella, to see if it could be repaired. I received prompt service with a replacement bag. The after care is excellent.