Staffs Appliance Centre

Interior, Garden and Utilities
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762 reviews
Overall Rating
Customer Reviews about

Staffs Appliance Centre

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Mark

5.00/5.00

"Great product"

Fast delivery and an incredible discount on a grade B NEFF induction hob, looking at it it looks brand new, I can't fault the quality. Highly recommend Staffs if you're looking for a near new appliance.

06/08/2024

K Anderson

5.00/5.00

"the whole experience was really good"

the whole experience was really good. Good advice in the shop not pushy given time to look and all questions answer very knowledgebly. The dryer arrived next day was give a tect message to give me a time and then a phone call when they were 10 minutes away. The delivery drivers were very friendly and put the machine exactly were I wanted it and took the old appliance away. Would fully recomend the company to anyone.

06/08/2024

Beverley Bloor

5.00/5.00

"Very helpful in the shop"

Very helpful in the shop. Ordered and delivered the next day so excellent service throughout and would recommend.

05/08/2024

Lesley Griffiths

5.00/5.00

"Excellent price and customer service"

Most competitive price for the built-in microwave that I was looking for. Kept well informed of despatch and delivery.

02/08/2024

su

5.00/5.00

"Assistant very helpful and knew the…"

Assistant very helpful and knew the products well found ramp without having to ask
Very satisfied

02/08/2024

Billy Rawlinson

5.00/5.00

"Staffs Appliance Centre has set a high…"

Staffs Appliance Centre has set a high bar for customer service and product quality in the appliance retail industry. My recent experience with them was nothing short of excellent, marked by their remarkable ease of communication and efficient service delivery. From the initial inquiry to the final delivery of my microwave, the entire process was seamless and stress-free.

One of the standout aspects of Staffs Appliance Centre is their customer service. From my first phone call, I was met with a friendly and knowledgeable representative who patiently answered all my questions. Their ability to provide clear, concise information over the phone immediately instilled confidence. The staff displayed a genuine willingness to help, ensuring that all my concerns were addressed and that I felt valued as a customer.

Equally impressive was their online service. The website is user-friendly, making it easy to navigate through their extensive range of products. Each product listing is detailed, offering comprehensive information that helps in making informed purchasing decisions. The online chat feature was particularly useful; I was able to get real-time assistance from their customer service team, which further highlighted their commitment to exceptional service.

The process of purchasing the microwave was straightforward. After placing my order online, I received prompt confirmation and regular updates on the status of my delivery. The communication was clear and consistent, leaving no room for uncertainty about when I would receive my appliance. This level of transparency is something I greatly appreciated, as it demonstrated their reliability and professionalism.

When the microwave arrived, it was exactly as described on the website. The packaging was secure, ensuring the product arrived in perfect condition. Setting up the microwave was easy, thanks to the detailed user manual that accompanied it. The appliance itself has been a fantastic addition to my kitchen. It’s not only stylish and sleek but also highly functional, meeting all my cooking needs with ease. The performance of the microwave has exceeded my expectations, reaffirming that Staffs Appliance Centre offers only high-quality products.

Moreover, the post-purchase support has been commendable. When I had a minor query about the microwave's functions, the customer service team was quick to assist. Their follow-up to ensure everything was working well with the appliance added a personal touch that many retailers often lack.

In conclusion, Staffs Appliance Centre excels in every aspect of customer interaction. Their pleasant and efficient service, both over the phone and online, makes them a pleasure to deal with. The microwave I purchased is excellent, reflecting the quality and reliability of the products they offer. I highly recommend Staffs Appliance Centre to anyone in need of new appliances. Their commitment to customer satisfaction and high standards of service make them a standout choice in the appliance market. This positive experience ensures that I will return to them for any future appliance needs and confidently refer them to friends and family.

16/07/2024

SMBM Properties ltd

5.00/5.00

"Excellent Service from the whole team"

Excellent Service from the whole team, very friendly, professional, personable, polite & just all round great people, keen to help always. Offer some good deals also so was impressed with everything. Thanks guys...

12/07/2024

Kev,Stoke-on-Trent

5.00/5.00

"Can’t fault this company,well…"

Can’t fault this company,well stocked,good range of makes and price plus the lad in the showroom is so helpful and polite,excellent customer service 👍

12/07/2024

Bartlomiej Dudys

5.00/5.00

"Great price and quick free delivery."

Great price and quick free delivery.

11/07/2024

Stephen Weaving

5.00/5.00

"Received promptly in good order."

Received promptly in good order.

09/07/2024
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