"Staff were friendly"

Staff were friendly, helpful without being pressurising and were able to answer all our questions.
Even holding our order until we are ready for delivery.

"Good old customer service"

Made the call for a part i needed for a Neff oven which they had in stock, found Darren to be very helpful even met with a handshake on arrival, good old customer service at its best, will defo buy from these guys again Thanks

"no pressure selling let us have agood…"

no pressure selling let us have agood look around on our own great service after we choose our fridge/freezer to great delivery

"Great service and choice "

After my washing machine broke I needed a replacement immediately. It was proving impossible to buy one and take it home on the same day from major retailers. Then I came across Staffs appliance centre, great service, great choice of products and great prices, will definitely be my go to in the future . Thank you Staffs appliance centre.😁

"Frost free Freezer series 4 Bosh GUN21VFE0G"

Great product, Great service, Very good coms, Very well packaged, excellent value would highly recommend

"Great customer service very efficient…"

Great customer service very efficient and prompt delivery fantastic service

"Great service"

Great service

"Unaware - Product sold as having damage "

The process of purchasing went well, but didn’t realise until I opened the box of extractor fan that it was damaged and that it was sold as damaged. I didn’t notice at any point that was the case. There should be a check prior to sale to ensure customers are aware that te product is damaged.

"Poor aftersales "

Quick to take money from you, poor after sales.
My elderly father purchased a washing machine at the end of last year, the machine didn't appear to be fully emptying at times, with odd dregs of water remaining at the bottom of the drum, however got to the point around a week ago where if you ran the kitchen tap the water would fill the washing machine straight up.
Went in to speak to them and was sent away with a contact number for the manufacturer.
The manufacturer were fantastic, sent out an engineer the following morning and it turns out the waste pipe was poorly fitted so not draining properly and was gradually getting worse - a waste pipe that SAC fitted... When on the phone with the manufacturer my father was informed that if the problem was not with the washing machine, the call out/work would be £180, thankfully, despite it not being a washing machine fault the engineer after discussing with the manufacturer decided that £180 was quite unacceptable for a mistake made by those providing installation.
In short, this company almost cost my father almost £200 for lack of basic after sales customer service. Would not use this place again if it was the last appliance shop in Staffordshire.

"We are so pleased finding SAC WE are…"

We are so pleased finding SAC WE are amazed what we saved on Siemens fridge /freezer friendly no pressure sales unlike Curry’s we will always give a 5star rating and recommend to others .Raymond