"Beware of the warranty conditions "

Thinking we were saving £300 we bought a Thermo Technica replacement for our Truma motorhome boiler. Within a few months it leaked and was eventually replaced. Unfortunately the replacement also leaked after less than 6 months. This time the company did not want to know, blaming us for allowing it to freeze. They also pointed to their warranty conditions that it must be fitted by a gas safe engineer. It is only a legal requirement to have a gas safe engineer if the motorhome or caravan is going to be used for hire or reward.
Motorhome engineers are part of the Approved Workshop Scheme, which my engineer was.
I resorted to claiming from my credit card company under S75 of the consumer credit act. An independent gas safe engineer proved that it was faulty metal that caused the leak.
We now have a Truma boiler.

"Really helpful."

Really helpful, fast delivery,

"Great back up support"

Great back up support

"Great service and quality products"

Simple ordering process via the website, followed by fast and efficient delivery.
Great service and quality products at a competitive price.

"excellent service"

excellent service and prompt delivery

"Swift easy transaction"

Swift easy transaction, will definitely use again, thanks

"Good value for money"

Good value for money. Goods arrived as ordered quick delivery

"Had issues with mail but the team at…"

Had issues with mail but the team at thermo tec sorted.great servise thank you.

"First class service and email question…"

First class service and email question answered promptly.

"Great service"

Great service, excellent advice and tips given for replacing heating elements on trima combi.