CloudSpace UK
Mick Jameson
"Good service for a good price"
Good service for a good price. Very smooth to get started, no problems at all so far. Thumbs up!
William Grant
"45 Minute Downtime with no explanation given after 3 weeks"
The initial set up was fast smooth and very well done with the server being set up almost instantly.
Had a few issues with the server to start with and support responded fast, but having a non-managed server this support soon dwindled. Which is understandable.
But I soon noticed that the server response times where very poor with Google Page Speed recommending that these be looked into, also pingdom tools constantly showed slow response times.
Contacting support about this I was told it was down to certain scripts, but only a few days earlier the server response time was great?
Any way the last straw for me was on the 13th September when all my websites, actually all websites on this companies server including their main website all went offline for a max of 45 minutes.
When everything came back online I went over to their services page where it shows reported incidents, like this downtime and nothing showed and nothing still shows for the date time frame.
When it came to having my monthly invoice I was beyond shocked to see that they were going to charge me the full amount, even though they were clearly in breach of their uptime promises, I cantacted support about this and was told along the lines of that I'd get a refund at a later date for the downtime of my websites.
I have asked also for an update on why the servers went offline but to this date nothing has been posted on their website and no info sent out to their clients, this to me is hiding a service changing issue from any future clients.
I have since moved to a new company, where my once 6-8 second loading website is now loading in just under 2 seconds, strange that the same website with no changes loads perfectly fast??
I wouldn't recommend this company on the basis that they seem to hide server issues from customers!!
Daniel Green
"Excellent service!!!"
Excellent service!!!
Used them for a long time!
Would recommend to anyone!
Denis
"Really fast service"
It took literally a couple of minutes from the moment I clicked pay button until I could login (ssh) to my freshly installed VPS. Technical support is also fast and helpful. I would definitely recommend it.
Oliver Olku
"Excellent Servers & Support"
I have joined many companies , but they are always in trouble ! But then I found cloudspaceuk and still have not seen any problems . Support is very good and fast. The maximum waiting time is 10-15 minutes , if the problem is more serious , they will solve it right away . Servers are working very well and is very good quality , just super. Therefore, I recommend you join the others Cloudspace UK business !
Matthew Stapleford
"Excellent Servers & Support"
I have used many UK hosting companies but Cloud Space is one of the very best. My server is very fast and the support provided by phone and by email has been exceptional.
I am so pleased to have found this company and will highly recommend Cloud Space to any of my clients that are in search of a cloud or dedicated servers.
Their support went above and beyond to help me get everything setup and they were more than happy to talk through ways that things could be resolved.
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