"Review updated"

The only issues we had was with the luggage. As we are in Northern Ireland your Belfast flights don't start until June. We always leave for Bourgas in 1st week of May so we travel to Dublin and fly from there.
Aer Lingus allow us to put in the hold a 10kg suitcase for nothing. When coming home with Balkan to Belfast we have to pay £30 each to put our 10kg case in hold. Why can we not get it free the way Aer Lingus do? Also there are so many Northern Irish people going out to Bulgaria in May would it be worth you while considering early May flights?
I am sorry that my above review offended you. I meant no harm at all just stated how I felt. I should also have added that whenever I did fly with Balkan it was a very good experience. Very sad that you are no longer flying within the UK.

"Easily booked and straightforward "

Easily booked

"Travelled with Balkan Holidays before"

Travelled with Balkan Holidays before. Great company, easy to deal with. Great holidays, well planned out. Reps are brilliant. Would book with again. Long established company with a great reputation and offer great holidays at a reasonable price.

"Amazing customer service, efficient, helpful and polite. "

I rang Balkan holidays twice on 23/04/2025. Once to check the returning customer discount was still available, the second time to claim the discount having booked an holiday for 2026.
On both occasions the call was answer very promptly with hardly any waiting time.
The assistants I spoke to were cheerful, helpful, knowledgeable, polite and extremely efficient. My discount was added within minutes, email confirmation sent and the holiday was successfully booked.
First class.

"Really easy to use "

Really easy to use booking process and excellent prices

"Sorted my problem for me"

Sorted my problem for me

"Easy to book"

Easy to book

"Holidaying with Balkan Holidays."

Having travelled to Bulgaria 43 times
with Balkan holidays, we knew what to
expect when ringing to book holiday 44!! The booking agent was as friendly
and efficient as usual and nothing was
too much trouble. Looking forward to
returning to Bulgaria with Balkan.

"Easy to book with and especially no…"

Easy to book with and especially no problems.

"Balkan always make my bookings easy"

Balkan always make my bookings easy. First Class