"A great time with Balkan Holidays"

A great time with Balkan Holidays, from booking to in resort, all staff do a outstanding job delivering great customer service, thank you JP

"Was easy to book have used them every…"

Was easy to book have used them every year no problem

"It was so simple to do balken was so…"

It was so simple to do balken was so very helpful from start to finish

"Great job "

The lady I spoke to was very helpful polite and friendly. She made my booking perfectly to my wishes.

"Balkan were very good .…"

Balkan were very good at all stages of the holiday. Steve, rep in Bansko was particularly helpful. Kempinski hotel was great.
Journey back to airport was late, traffic chaos, confused driver and too hot in the coach. Almost missed the Gatwick flight.

"Excellent service from booking the…"

Excellent service from booking the holiday to the representative at resort

"I paid the balance of my holiday on…"

I paid the balance of my holiday on 28th March at 10 am. At 4 pm I got an email to say something's had changed on my booking. Change to outbound flight time, change of airport and time for inbound flight due to cancellation of operations from Leeds Bradford. Balkan had to have known! However, a couple of calls and everything resolved. That's what I like about Balkan, You can always discuss the problem and come up with a solution.

"Everything went pretty smoothly"

Everything went pretty smoothly. Flights great, transfers and hotel good, resort fine. A good budget snowboarding holiday.

"Straight forward each step simple"

Straight forward each step simple

"Very quick easy and very helpul and…"

Very quick easy and very helpful and nice to talk to