"Very helpful sorted my issue very…"

Very helpful sorted my issue very quickly and promptly will use again

"How refreshing to meet such a helpful…"

How refreshing to meet such a helpful and dedicated team at Truckman.
I had been experiencing some problems with a Truckman top that my local Nissan dealer had failed to resolve. Nissan (WR Davies) were under the impression that there was only a 12 month warranty on tops, and failed abysmally to fit a new lock supplied by Truckman. A friend with a similar lock problem informed me that warranty was 3 years and that Truckman had sorted his problem promptly. My problem had been awaiting rectification from WR Davies since mid December and following a botched repair attempt I was still 'lockless' in mid March. I was straight on the phone to Truckman and what a revelation their level of service was. Problem solved within days. Fantastic. One very happy customer.
Many thanks to Becky, Julie , Sophie and Rob for their superb attention and cups of tea whilst waiting.

"Initially had problems getting hold of…"

Initially had problems getting hold of Truckman for some warranty repairs, I had several failed attempts to contact them but tried again today and Sophie got back to me straight away on two separate cases and was very apologetic and pro-active hence why I have decided to give 4 stars. Would of been 5 if it wasn't for the initial lack of contact. Great customer service by sophie though! and she is organising parts to be delivered to me for tomorrow!

"Phoned Truckman today to discuss…"

Phoned Truckman today to discuss central locking problem, within 2 hours problem rectified by the very helpful staff at Truckman after a visit to their Brierly Hill site. I cannot thank their staff enough they were brilliant especially Sophie from customer services and Robert from sales they have restored my faith in very good customer service, going back in a few days having further accessories fitted. I can honestly say I would recommend to anyone the services offered by Truckman.

"I have recently help my father to buy a…"

I have recently help my father to buy a Ford Ranger and he wanted a hardtop. After looking around I decided on a truckman grand. Called Truckman direct and spoke to a helpful chap called Marty. He arranged the hardtop to be installed at there factory and arrange a time that suited us. He gave a follow up call in the morning of installation to check we was still ok for the appointment. Arriving at Truckman we was welcomed and explained the time of installation and showed us additional items we can purchase from rugs to other gizmos. We choose to buy an additional rug for our Ranger, paid and shown to a waiting area. Marty gave us some goody bags which was a nice touch. Later we was given a tour of the installation factory and saw our vehicle being prepared. The installation did take an hour longer than stated but a nice chap called Bob gave us a demonstration of our new top and explained maintenance best practices. We are very happy with our Truckman grand and the service given. If I could suggest any feedback would be a viewing window of the installation area so you can see the progress of the vehicle. Big thank you Truckman and the guys!

"Excellent customer service"

Very honest, reliable and speedy service. Excellent customer service!

"Brand new £45,000 2017 V6 Amarok in …"

Brand new £45,000 2017 V6 Amarok in black delivered by VW with chipped Grande Truckman corners down to the white plastic and orange peel effect paint and now failed central locking. Truchman have sent VW 2 replacements. The first had runs in the paint and the second has defects that have been spayed over from the plastic mould (as described by the onsite truckman engineer) and lots of scratches in the paint down one side. Waiting for a written response from Truckman....... I'm not holding my breath