"Excellent customer service"

This the first time I have used Pikl insurance, but I was very happy with everything.
Firstly, customer services representative Maria was excellent, answered all queries and followed up everything with a call. This service is a really good reflection on the company. Secondly all the online forms were simple and quick to use. I would definitely recommend pikl insurance.

"Insurance for holiday let cottage"

I was looking for 'host insurance' for a property that we let out via Airbnb. The premium quoted from the existing broker was 70% higher than previous years for no apparent reason. I therefore spent some time looking at the market and the Pikl experience was excellent. We ended up with a price with a 13% increase over last year.
James was very helpful indeed.

"Great communication/customer service…"

Great communication/customer service thanks

"Prompt response"

Prompt response

"Efficient, friendly and calm. Explained things clearly."

The company were efficient and friendly.
It wasn't long to wait for the phone call to go through.
They explained everything patiently and didn't advise.
I am pleased with the cover for my holiday letting home and the price is very reasonable. Its nearly half of what I was offered to renew from my previous insurer.

"Airbnb'ing a holiday home - territory..."

Went onto Gocompare to get insurance for Airbnb'ing our holiday let. It explained the specific requirements and had a very simple form to complete. Then I saw that my favourite insurer, LV was offering the lowest quote, so it was a no-brainer.

"Just the cover I needed."

Finding cover for a property which includes a chalet for holiday lets proved to be a lot more difficult than I was expecting. Fortunately, I found Pikl who arranged the cover I needed. Going through the process with Glen was straightforward as he clarified everything I needed to know. The documentation I received was excellent.

"Highly recommend this company"

Brilliant company. It is great to have a company that you can contact and speak to someone immediately and feel confident in the product you have bought (very rare these days). This is the only company that I found, that do holiday let insurance which has a simple and clear policy, that will cover us and our property.

"On initial call agent took my details…"

On initial call agent took my details and reason for call which was to get home insurance. No agent was available at the time to move forward with the quote but the agent took my number and said someone will call me back within the next hour. I received a call within 10 minutes. Perfect! After this, the agent was very professional and also explained parts that were unclear to me. The call was straight forward with a positive result. Very happy indeed with my experience.

"amazing guy on phone couldn't do enough…"

amazing guy on phone couldn't do enough to help great voice :)