"Good service"

Ordering was easy and delivery quick. Item was a present so can't comment on the quality of the product.

"I LOVE YOUR PRODUCTS BUT SORELY DISAPPOINTED"

I LOVE YOUR PRODUCTS AND BOUGHT MANY RECENTLY FOR MY WIFE'S BIRTHDAY. I NOTICED THE WEEKEND SPECIAL FREE BG OFFER AND IMMEDIATELY PUT IN AN ORDER MKING SURE IT WAS OVER 50 POUNDS IN ODER TO GET THE GIFT. I DID NOT NOTICE A PLACE FOR THE GIST CODE AT CHECKOUT. I IMMEDIATELY EMAILED YOU GUYS - FOUR TIMES - EXPLAINING WHAT HAD HAPPENED AND REQUESTING THE GIFT. I RECEIVED NO REPLY AND NO GIFT WAS INCLUDED WHEN I RECEIVED THE PAKAGE. NO REPLY AGAIN WHEN I EMAILED TO COMPLIAN.

"Quality products"

Quality products

"Excellent pencils…"

All the art things I have brought from Derwent have been excellent. My last purchase of pencils I was very satisfied with. What impresses me the most is being able to buy single pencils. A must when pencil art is a hobby.

"one package was split and contents…"

one package was split and contents broken / pencils , still awaiting a reply how to return the package.

"As expected"

As expected, or should that be 'as I hoped'? Is it a miracle when something goes right?

"Create your own tin of inktense pencils"

I was delighted that I could create my own tin containing inktense pencils of my choice of colour. I absolutely love these pencils. Delivery was quick too.

"Pastel pencils "

Very fast delivery. Pencils arrived safely and well packaged.

"Items were of good quality"

Items were of good quality, and delivered quickly. Thank you.

"Excellent service"

Excellent service. Quality product.