The Car Spot

Transportation Access and Assistance
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48 reviews
Overall Rating
Customer Reviews about

The Car Spot

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Katie

5.00/5.00

"Excellent customer service"

Excellent customer service, super helpful. Very clean car. Thank you

22/05/2024

Rina Paolucci

5.00/5.00

"The Car Spot is spot on"

The service my husband and I have received from The Car Spot has been exceptional. Hassan, Oliver, Ian and Mark have all been excellent and have gone above and beyond to source a car I wanted and get it in tip top condition.
They have been so patient with me when there were times they probably wanted to throttle me and wished I'd not set foot on the forecourt.
They are all friendly, down to earth and very helpful....unlike so many car dealerships around.
They also have a great coffee machine and are probably out of pocket from the amount of cups we've had.
Highly recommended.

15/05/2024

Steven Huband

5.00/5.00

"Very easy shopping experience and great…"

Very easy shopping experience and great team to deal with. Would shop with them again.

12/05/2024

Lucy M

5.00/5.00

"Great experience"

Great experience. Excellent customer service and easy purchase. Thank you!

12/05/2024

Claire Brooks

5.00/5.00

"Very informative and helpful"

Very informative and helpful. Kept us in the loop regarding our car and everything that needed doing. Full valet on collection and perfect condition

10/05/2024

Craig Mills

5.00/5.00

"Great customer service would recommend"

Great customer service would recommend

07/05/2024

Martin Stranex

5.00/5.00

"Smooth transaction"

Smooth transaction, good service, straightforward guys, thanks.

30/04/2024

Jessica Stranex

5.00/5.00

"Very good "

It was quick and easy. Everyone was friendly

30/04/2024

Charlotte Barlow

5.00/5.00

"Very happy customer :)"

Really enjoyed my interaction with the carspot team, they are really enthusiastic and extremely helpful when searching and purchasing a car. Couldn’t thank them enough for all the help they gave me. They’re also extremely reliable if you need to get back into contact with them or have any issues but i highly doubt you will! :)very happy customer

30/04/2024

Clare Behan

1.00/5.00

"Failing to meet their obligation"

Bought a car, it had a broken wing mirror when viewed and with in week or so the warning light for the diesel particulate filter came on and the headlight was fogging. They mot'd and serviced before pickup but within a week, warning light back on and headlight still fogging. The wing mirror motor is not working after they repaired the wing mirror casing.
Tried to get it fixed under the warranty given at purchase and none is covered, also it has warped disks and needs pads both of which I was told were replaced before pickup less than 2000 miles ago. They said that a racecar only does one lap on disks and could we be holding the brake down at lights. My daughter has a black box fitted which monitors braking! They have refused to repair or replace anything besides the dpf.
Great until you find a fault and then you're on your own!!!

17/04/2024
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