Regalstay
Rellz Rose
"Nice"
Nice, spacious and tidy. exactly how described. Would definitely stay again.
Derek Hamilton
"Luxurious Apt Getaway, Clapham"
We stayed at the Luxurios Apartment,Getaway in Clapham,London.
Apartment was gorgeous, well maintained,very clean and had all the appliances and gagets for an enjoyable stay.
Location is brilliant for local bars,shops and cafés and near to local transport to commute.
Andrei was brilliant, very polite and helpful check in and communication 5 star.
Would definitely recommend and will be using again on our next visit.👌
Rachel Billington
"Beware - shabby, not chic... "
We stayed at the 2 bedroom apartment in Clifton, Bristol. This property let us down in many ways. There is no parking, despite what the listing states. Street parking is paid and has a 3hr limit, preventing us from leaving the car whilst exploring Bristol. The photos show a bright, airy flat but in fact the flat was in the basement and very dark and dingy. Very shabby and in need of a face-lift. It was also dirty - cutlery, plates and mugs were dirty and needed washing before use. Bedding was dirty - stained pillows that smelled bad and the beds had clearly not been changed since the last occupants. We stayed 1 night and left early the next day, cutting our stay short. Communication with host was good but despite promises to investigate the issues, they did nothing, refusing to refund me saying I didn't give them chance to rectify the problems. Airbnb were brilliant and refunded me in full.
It took 18 days for my £300 deposit to be returned and I had to ask for it twice. Stay here at your peril - you have been warned.
Călin-Ştefan Jurconi
"Nice stay. Excellent service!"
It was a very nice experience and we have had all the support needed from the staff.
Niclas
"Avbokade dagen innan ankomst utan minsta förklaring."
Jag bokade mitt boende via Airbnb, men kvällen innan ankomst – kl. 22:30 – avbokade Regal Stay plötsligt utan någon som helst förklaring. De gjorde inte heller något försök att hjälpa mig hitta en lösning och hörde inte ens av sig med ett ord. Detta lämnade mig och min dotter i en mycket besvärlig situation, där vi i sista stund var tvungna att leta efter ett nytt boende. En extremt oprofessionell och helt oacceptabel hantering.
Manesh T
"Exceptional Stay at Flat 3"
Exceptional Stay at Flat 3, 310 Nelson Road, Twickenham – Highly Recommended!
Our stay at Flat 3, 310 Nelson Road, Twickenham (TW2 7AJ) was truly an outstanding experience. We stayed for three weeks, and from the moment we arrived, we were impressed by the pristine condition of the property. The apartment was immaculately clean, well-maintained, and thoughtfully equipped with all essential facilities. The kitchen was fully stocked with modern appliances, making meal preparation effortless. The heating system was excellent, ensuring a warm and cozy stay, while the spacious and elegantly furnished living room and bedroom made us feel completely at home.
One of the highlights of our experience was the exceptional hospitality provided by Andrai, who went above and beyond to accommodate our needs. We extended our stay twice, and Andrai ensured a seamless process with affordable rates and continued support. The responsiveness and professionalism made our stay even more comfortable, and we truly appreciated the attentive service. Additionally, the security measures in place were top-notch, making us feel safe and at ease throughout our stay.
The location is another major advantage of this property. It is perfectly situated with easy access to Whitton and Hounslow railway stations, making it incredibly convenient for commuting and exploring the surrounding areas. The neighborhood itself is peaceful, yet well-connected, with shops, restaurants, and essential services within close reach. Our family thoroughly enjoyed our stay, and we highly recommend this property to anyone looking for a comfortable, secure, and well-equipped accommodation in Twickenham. If you're seeking a spacious, clean, and well-maintained place with exceptional service, this is the perfect choice!
Xiaoqing Fu
"Good Staying Experience in Bristol"
1) Honestly as an international student, it is quite hard to find a short-let in Bristol. It was quite lucky to find a such place near to the university, has a good environment and with a suitable monthly price.
2) Monthly cleaning services have been done well. The cleaners are friendly.:)
3) The agent and team replied things in time. Although I encountered some problems like water leaking in my room during my tenancy, the team contact handyman to do the repair. It would be great if they can do the repair more quicker next time.
I am happy to leave a 5-star comment for my experience in the past three months. Happy new year and hope your apartments can provide more guests great staying experiences.
Aniqa Khan
"We had a great time staying there"
We had a great time staying there. Everything was clean. Also we have been provided with all basic stuff.
Rabia Njie
"I had a good experience while's stay…"
I had a good experience while's stay at the property. Very thing went smoothly.
Saima Hossain
"London property honest review "
While the property was pretty and had some good features, like great heating, a coffee machine with complimentary coffee, and all the cutlery and cookware you’d need, my overall experience was disappointing.
First, one of the electric hobs was broken, which made cooking more difficult than it should have been. On top of that, there was no cold water in the entire property for the whole stay, which made everyday tasks like washing dishes, brushing my teeth, and washing my face incredibly uncomfortable during the winter. They also never provided a drainer for the sink and instead gave me a bed desk. On top of that, there was no working internet, which made it difficult to work or relax in the property.
I also paid £240 for cleaning services promised twice a month, but no cleaners ever showed up. What made the situation worse was their attempt to bribe tenants for positive reviews by offering a £50 Amazon voucher for the best 5-star review. This felt manipulative and unprofessional, especially considering how poorly they managed the property.
While the amenities were nice, the unresolved issues, lack of internet, and poor management made it hard to enjoy my stay. I wouldn’t recommend this place unless they fix these problems.
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