"Just wasted my 50 euro for a three year IDP"

Just wasted my 50 euro for a three year IDP with ITCA.I wanted this to ride in Vietnam where 1968 version IDP is needed along with license.They sent me 1949 version and refused to provide 1968 version.What a total waste of hard earned money.

Edit - 22 Jan - GRN number as requested "GRN202-569-10059".I will not share my email id here.

Edit - 27 Jan - Why do you charge money if you are not able to provide relevant IDP for the country ? I clearly included the country where i intended to ride.I have the application email which includes these details.You are taking money even though you are unable to provide relevant document.It's called cheating.

Edit -16 feb - updated review due to accountability of the issues through email.
A refund has been processed and the ITCA team were quite apologetic about the whole issue and ordeal.Appreciate that the team communicated promptly and closed the issue.Thanks

"They delivered the product on time and…"

They delivered the product on time and they support us for any amended request.

"Excellent same day service"

Excellent same day service. After a minor issue it was resolved after exchanging 3 emails. All in all top !!

"Unresponsive, uncoordinated, misleading and none of their contact nos. work."

I would recommend not using this service, they are unresponsive and not a UK registered company.

I had an issue while filing my application, which I had highlighted immediately after filing, for which more than half a dozen mails were exchanged over the course of 3 days but failed to find a swift resolution, Steve wrote back from UK understanding the issue fairly, while their team was to follow up but failed to understand or look into the details carefully, and my application has been left hanging ever since. They are fairly uncoordinated, there is no sense of urgency and none of their contact nos. work. These contact nos. provided on their website are with UK codes while this organisation is registered as Strong Emlak LTD. In Turkey VAT NO TR-7690748865

​They are conducting printing and shipping by three companies:
. Mr Steve Brwon in the UK.
. Moayed AL MOMTAZ LTD. Co. in Turkey.
. Gaurang Thakkar Co. in Malaysia.
. Reliance Borneo Global SND BHD. CO. in India.

There is no accountability on their part,
I would recommend not using this service.

"Very nice service"

Very nice service

"I want to express my gratitude to ITCA"

I want to express my gratitude to ITCA, especially to Marty. I lost my ITCA soft copy document from my email, so I contacted them to get it back. Without any hesitation, Marty sent it back to me after a few minutes

"great customer support"

they have good customer support

"A fuir…"

Incapable d'écrire une adresse correctement et incapable de changer de moyens d'envois.
Service client déplorable qui se permet d'infantiliser ses clients.
Bilan j'ai perdu 170€ .....

C'est bien ce que je disais, grosse arnaque.
Il suffit de lire leur réponse :
- je ne parle pas anglais.
- et je dois contacter moi même DHL, alors que j'ai payé un service. La blague le client qui s'occupe de son envoi, si vous voulez je peux imprimer le permis aussi 😂😂😂.

Rendez moi mon argent s'il vous plaît.

"Marty, John and Nur"

Kudos to Marty, John and Nur for assisting.

"Fantasitic Experience.."

Fantasitic Experience... The team (specially Marty) did eveything they can to issue me the permit :)
Highly recommended service provider....