JamGolf

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848 reviews
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JamGolf

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Stuart La Frenais

5.00/5.00

"Best of the Best"

Ive used Jam Golf many times over a few years. I couldnt recommend them highly enough. Fantastic prices and offers and the service is top drawer. Shout out for Lars who has always been incredibly helpful!

05/10/2024

Mark Smith

5.00/5.00

"Excellent customer service from Jam Golf "

My experience with all at Jam Golf has been excellent. I ordered a club incorrectly which was 100% my fault. I was able to return the club, get a full credit for the value and then purchased the club I meant to buy which was then delivered the next day. I really couldn't fault them in anyway.

I will definitely be using them again and would recommend them to others

Bravo to you all at Jam Golf

Mark

03/10/2024

Mr M

5.00/5.00

"Great Company"

I have bought many clubs through jamgolf and always a great experience. Hands down the best online golf company I have used

21/09/2024

Michael Spence

1.00/5.00

"Very poor after sales"

Very poor after sales. Custom fit order, 1st round with new driver & shaft snapped in tip. 9 months down the line & still no resolve. Emails say a replacement will be sent but still nothing. Phone calls say they have to speak to someone and will call back but never do. Better experience from clubhouse golf, Snainton & others.

31/08/2024

Paul

1.00/5.00

"Do not Use this company"

Took delivery of a Hybrid and requested return on the same day as I'd chosen the wrong shaft. They would not accept return as Id taken off the plastic face packaging !! Not brand new once that happens I was told.They advertise clubs with 60 day return but not this one.
Complete shambles of a company.
Not happy !!

20/08/2024

Mark

5.00/5.00

"Quality products and great customer service"

This was my first time using Jamgolf and I will certainly be using them again. They sell quality products and very reasonable prices.
Lars, in particular was amazing in sorting out my query, providing regular updates and ensuring that all my needs were met.
Excellent customer service and thank you for all your help and advice.

06/08/2024

Paul Crookston

5.00/5.00

"I have bought with jam golf since they…"

I have bought with jam golf since they started out in business a long time ago, always give the best prices just ordered New iron set on the 24th July and yes a little bit late but service is still fantastic 😊

30/07/2024

Alistair Whitehead

5.00/5.00

"Quality Product at amazing prices…"

Quality Product at amazing prices and excellent service, highly recommended. Will definitely be shopping with you again. Bought Cobra Irons they were dispatched quickly and well packaged.

30/07/2024

Richard

1.00/5.00

"Don’t bother awful customer service"

Don’t bother, they are not interested in customer service in anyway. As a prospective buyer I had an online chat with an advisor regarding the purchase of a set of Irons. After the chat obviously I had the price details etc but as a shopper I decided to also shop around elsewhere to see if I could get a better deal. Fairly straight forward you’d think but whilst I thought about the deal they had offered I realised their maths did not quite add up. I had screenshot part of the chat so that I had the details of exactly what they had offered whilst I compared elsewhere. The deal offered seemed quite good & I was very close to accepting it but I just wanted to clarify the small error in their maths so I did another online chat. The second chat seemed to be with the same person & I asked about what I saw as an error in the offer however the person was obviously not happy about me asking this because their replies started to become sarcastic and less helpful & even said I could not have the interest free option on the offer they had made. This was a contradiction of the first chat when they said I could have the interest free option & they still did not resolve the initial basic maths query where they had offered me 10% off £799 but they said this equalled £729. So there I was still not clear on the actual deal because of their contradictions and error so rather than have another chat I decided to email them and also attach the screenshot of my first chat with them so that I had clarity of the deal being offered. The email I had back was ridiculous as they just said ‘ Are you actually looking to place an order for these or simply enquiring ?’ So no clarification at all. I replied again explaining what I was asking but that I was also looking around for the best deal. It was if they expect you to buy just because they have given you a price however what they had told me was not clear & all I wa trying to do was clear that up. They did not like the fact I did not just place an order straight away & they did not like the fact that as a customer surprisingly I was shopping around. The replies I got were sarcastic & short other than one where the person had said I requested a price match, which I didn’t, they offered it me when I told them I could get 10% off at American golf.
I was about to order from this company but I have now completed an order with American golf instead. Their customer service is awful and seem to think you cannot make an enquiry without committing to buy and you cannot ask for clarification on figures they give you which do not add up according to basic maths. I’m sure they don’t give a damn about one lost customer but no way were they having my money after their rank bad service. How dare I ask questions for clarification & how dare I also look elsewhere before purchasing.

29/06/2024

Patrick Farrington

5.00/5.00

"Good Value and quick service"

I was looking for a Hybrid club and went on JamGolf site saw what I wanted at the best price I have seen anywhere paid for it and got it the next day, that's all we want a good deal and very good service.
Thank you JamGolf
Patrick Farrington

22/06/2024
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