AYP Healthcare

Health & Medical
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828 reviews
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Customer Reviews about

AYP Healthcare

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DON RIDING

1.00/5.00

"Poor delivery and would not cancel"

You did not deliver for 4 weeks and then offered a full refund for cancelling my order. Following cancellation, you did not refund and I instructed my bank to reverse the charge. Then you delivered my order, which I no longer want. You may collect the order by appointment.

09/07/2024

Fahimeh Soltani

1.00/5.00

"I wrote over and over asking for my…"

I wrote over and over asking for my order to be cancelled, as it was of no use to me anymore after over two months of delay in delivery! No response whatsoever!
About three months after I placed my order, it turn up at my door! And had to go straight to the bin as no use for it any longer! What a waste of resources and our money. Truly appalling!

09/07/2024

Andrew

1.00/5.00

"Delivery took 6 weeks....."

Delivery took 6 weeks.....

09/07/2024

John

4.00/5.00

"Delivered at last!"

Easy to place order online but after confirmation nothing for weeks. Finally turned up after requesting a refund. All well in the end.

09/07/2024

MISS SOPHIE K BATCHELOR

1.00/5.00

"Two months for delivery"

Two months for delivery, when I tried to communicate with the company I was ignored

09/07/2024

Susan Yates

1.00/5.00

"Terrible service over a month to send…"

Terrible service over a month to send order

09/07/2024

BRYN

1.00/5.00

"Nearly two months to deliver"

Nearly two months to deliver. Ignored a request for a refund after a month. Stopped communicating with me.

09/07/2024

J North Wales

1.00/5.00

"Very poor experience and service took…"

Very poor experience and service took over two months to arrive and countless messages which most were ignored and not answered would never use again.I ended up buying else where and it was delivered within 48 hourswith no issues or problems. My order from yourselves upon eventual delivery box was broken and product loose in envelope.if I could have give less than 1 star I would have done.

09/07/2024

Theresa

1.00/5.00

"AYP Healthcare"

This is a company I would NEVER ever use again or recommend.
I placed an order back in April and the item never arrived as promised. It was months later that I get a notification saying it was on its way but never arrived.
I requested 3 times for a refund and a response, but no refund or response has been given to date!!!!
Absolutely a poorly run company.
It does not even deserve 1 star.

09/07/2024

MannyM242

2.00/5.00

"6 months for my order to arrive"

It took 6 months for my order to arrive. I’ve given 2 stars because they did tell me it would be delayed after I enquired as to my orders whereabouts and on the third time of emailing they did give me the option to have a refund, this was at the 3 month mark and by then I felt I’d waiting long enough I thought I would wait a little longer. Still no order after 5 months so I wrote requesting a refund, response was automated and no mention of my refund. The order did finally get despatched shortly after this email and then some time later it was received. Very disappointing in their lack of communication. I understand that sometimes it is difficult to get hold of items, but really in this day and age communication is key!!

09/07/2024
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