Nationwide Bus Charter

Transportation Access and Assistance
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146 reviews
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Customer Reviews about

Nationwide Bus Charter

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Ralph

5.00/5.00

"Bus was Great!"

Bus was right on time. Very clean! Driver was great. Felt very safe! Will definitely use again!

25/09/2023

Jennifer Morata-Granata

5.00/5.00

"Great experience with Nationwide"

I found nationwide to be reliable, and very easy to work with. Nick was very helpful, made the experience very easy for me. The bus showed up early, was very clean and overall it was a great experience for my company to use Nationwide. I highly recommend them.

21/09/2023

Alli G

3.00/5.00

"Less than thrilled"

The sales representative that I worked with was Matt Buscemi… Booking our event transportation through him was seamless until it came down to communication leading up to the event. I tried calling Matt several times, a week or two before my event to go over the updated itinerary to ensure it made sense and was doable, to only be sent to voicemail and never receive a call back after leaving several voicemails. I emailed Matt multiple times before I would get a response back, which was short. Matt told me when I booked our shuttles for our event, that I would receive an email 24-hours before the event, that would include the bus drivers’ names and numbers as well as any other information that I would have needed, which to no surprise I never received… I had to contact Matt yet again at 11PM EST the night before asking for that information to get another short response almost 12-hours later, which to the point, my event had already begun…

Same thing happened 2-days later, my company needed picked up and returned to Denver, CO on Wednesday. Was promised to get an email with the bus drivers names and numbers and of course did not receive ANYTHING. I decided to contact one of the drivers from Monday because I was fed up trying to communicate with Matt. I asked the driver if him and the other shuttle driver were enroute to pick us up on Wednesday morning, to find out that they weren’t assigned to service us again and got reassigned to another event, even though I was specifically told we would have the same drivers throughout the entirety of our event… Thankfully, the bus driver, Mike, sent me a separate number to call to actually get answers from the company NBC hired in… Seemed like Matt did not care about the service aspect after receiving payment for our event.

Only gave 3-stars due to the bus drivers going above and beyond (April, Robert, John and Mike from Carey Limousine of Denver Going in Style, if it weren’t for them, I would have given 1 star…

18/09/2023

Bianny Pichardo

5.00/5.00

"I had a last minute booking"

I had a last minute booking, they made it happen for us. Great service.

21/08/2023

Reed Hansen

5.00/5.00

"Jonathan Lass was extremely responsive"

Jonathan Lass was extremely responsive, even during off hours. He helped us work through a last minute change. I would recommend working with Jonathan.

15/08/2023

Anna

5.00/5.00

"Great for a large group!"

When traveling with a large group of teenagers, every detail counts, and Nationwide made it really easy to book and make changes when needed. Matt Buscemi was an enormous help and was flexible with our organization regarding payment, which was appreciated considering that we're a non-profit organization. When I needed to change pick-up locations, they did it without issue.

The bus experience itself was pleasant, and I'm always in awe at how skilled bus drivers are in navigating traffic, especially in the NYC area. The coach seats were also really comfortable and roomy. Our first driver was delayed by 15 minutes, but it didn't matter that much in our schedule since we budgeted for wiggle room. The second driver was really nice and I appreciated that he worked with me to get to the pick-up spot where our group was located.

Definitely planning on using them again in the future!

10/08/2023

Info hopewc

5.00/5.00

"Great Experience"

Jonathan Lass made the entire process simple for our church’s trip to Yankee stadium. Mark the driver was great and very understanding with our needs. We are using them again for our trip next year. I highly recommend them to anyone.

05/08/2023

Kym Dieselberg

5.00/5.00

"Jonathan Lass was such a great help…"

Jonathan Lass was such a great help with booking, scheduling and helping with our trip to the Reds/Cubs game for my union hall! It was such a great experience to have him & Nationwide involved in our event. I would recommend them and plan to use them again! Thanks so much! You're the best!

03/08/2023

Jennifer Lioce

5.00/5.00

"Excellent driver"

Our driver Allen was punctual and courteous. He was easy to contact after the concert , and met us in a safe and convenient spot. The van was immaculate and even had water for our ride home. Renting the van from Nationwide Bus Charter was worth every penny!

26/07/2023

Ashley

5.00/5.00

"Jonathan Lass was great to work with…"

Jonathan Lass was great to work with for a bus booking I needed for a team event. He was communicative, able to provide quotes that fit our budget, really kind and even was able to upgrade us to ensure we had the best experience possible.

20/07/2023
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