"Great team, great experience"

Amazing communication from the initial contact. Team was fantastic and very friendly. Great workmanship
Would highly recommend

"Top company"

The response was rapid and turnaround from the initial call to installation was a seamless experience from start to finish. Thank you guys for your service

"Excellent service"

Excellent service, very professional & cleared all waste away.

"Very friendly staff"

Very friendly staff, my call was responded to instantly and nothing was too much bother.
Would highly recommend Lewken!

"Had a new boiler fitted"

Had a new boiler fitted, great and quick service from start to finish
Very happy all round
Thankyou and would highly recommend

"I think long and hard before leaving a…"

I think long and hard before leaving a negative review, I know just how detrimental a poor review can be to a small business. But in this instance I truly believe it is in the best interests of potential customers to know my negative experience, where do I begin.. £62.50+VAT per half hour was quoted, which is at the top end of the rates for a qualified tradesmen. But if you get a good professional it might be worth paying for if you need a quick turnaround. In this situation you are paying top dollar for a very poor tradesman.

Pros

His son the apprentice was a nice lad

He attended within 4 days of me posting the job and was pleasant over message

Cons

£281 for 80 minutes work to change a stop cock is outrageous. A fair wage for the trade is important but even if it was a full days work this would be expensive.

The initial problem was poor water pressure, this, even after £281 spent nothing has improved at all, The guy was sure it was the stop cock so like a dog with a bone went off on a tangent and did this although no resolution was made, Yes, I have a new stop cock, but NO nothing on the job description was solved.

His skill and ability lacked, he couldn’t fit a standard valve so had to cut out the side of my cupboard (he might as well used a sledge hammer for the damage he caused) and buy an ‘easy to fit’ alternative charging ME £56 parts for the pleasure. (Standard copper valve £8)

Made NO attempt to clean up. Cupboard was full of broken wood, parts, dust etc

Took apart outside tap, no only did not put back together but left it running, which unfortunately I didn’t notice until the next morning.

Basically moral of the story, if someone can attend at short notice BEWARE the chances are they haven’t got work for a reason. I definitely won’t be using again and can see why others have left such bad reviews on here also.

"Helped us out of a major jam when we…"

Helped us out of a major jam when we had no heating or hot water. Turned up early on site on both occasions and did a great job too.