"Trustworthy, prompt delivery"

Been using this company since being caught in the collapse of Crown Company. Very pleased with service.

"Just reliable company."

Just reliable company.
Thank you very much!

"Perfectly ok company…until there is a…"

Perfectly ok company…until there is a problem.
I have used currency club a number of times for my foreign currency…the reason I have used them a few times, the orders arrived when they were supposed to.
My latest order however, was a guaranteed delivery by 1pm today…still haven’t got my money yet.
What’s worse, is the poor customer service when I tried to contact someone to hopefully alleviate the “panic mode” I went into, wondering where my cash was.
You ring them, they didn’t answer the phone…you email them…they haven’t responded. Even though they tell you to email them if you haven’t received your order when you should have. I instead had to spend over 30 minutes on hold to speak to Royal Mail to ask where my money order was…apparently they are sorry it hasn’t turned up…hopefully tomorrow.
Yes, this is the first time it’s gone wrong when using CC but will I be happy using them again, knowing I cannot get a response from them when it doesn’t go smoothly?
I guess I have just got to hope my order turns up…I’m not going to get any help from CC regarding my missing money am I.

" Not as competitive as first thought."

I have used Currency Club for many years and have always been satisfied with the service. However on this occasion I am extremely disappointed. I ordered Euros via Currency Club website directly. Immediately after my transaction, I went on a comparison website and noticed Currency Clubs euros rate was a lot more favourable than advertised on their website. I was obviously shocked as I thought the rates would be the same. I contacted Currency Clubs about this anomaly and received the following response:
“We can confirm that our rates presented, as per our website, will differ from the rate presented as per comparison websites, as we compete against the market.” This has come as quite a shock. I always thought that Currency Club would always offer the most competitive rate. Clearly, this is NOT the case. After many years of patronage, this episode has left a rather sour taste and I feel literally, short changed by these interesting business practices. Make your own mind up folks.

"Fast and reliable service"

I purchased OMR, which are not available on the high-street unless they are booked. The purchase price was the best available. They also bought back my left-over OMR and I lost very little when compared with the purchase price. Everything went smoothly and all bank transfers were very quick. I would use The Currency Club again.

"Brilliant service for foreign currency…"

Brilliant service for foreign currency exchange. This is the first experience of using The Currency Club.....it certainly won't be the last.
Thank you.

"Used Currency Club multiple times"

Used Currency Club multiple times. Great rates, no hassle, couldn't be easier.

"The currency buyback transaction was seamless"

The currency buyback transaction through The Currency Club couldn’t have been easier.
The rate I was offered meant I got £400 more back than I was offered through the high street which I was really pleased with.The speed with which my transaction was processed was very impressive - I posted the currently back Monday afternoon and the buy back payment funds were available in my bank account by Thursday morning.

Would highly recommend this service.

"Used the Currency Club multiple times…"

Used the Currency Club multiple times before, to send money abroad. Quick, reliable and competetive rates. Easy to use web site, straight forward set up and simple to use thereafter.

"Superb Cashing-In Service"

Cashed in a range of countries bank notes. Simple online form to complete with straightforward submission process. Quick response. Posted RMSD and received immediate e-mailed when received at The Currency Club with detailed update. Refund sum confirmed and paid within 3 days at an excellent exchange rate. Well Done TCC.