"Great 10/10 no issues"

Great 10/10 no issues , recommend 100%

"Steer clear"

Steer clear. This was sold as an Immaculate car just look at the photos.
Salesman has terrible attitude and laughing about how we wasted our time to go and view car, along with boasting that going to keep finance money.
They even have their own Chop shop next door

"Best way to get new car"

Quick reasonable very friendly and professional service. I knew from very first moment it is the best place to get a new car, highly tecomended. I'm a one more happy customer

"What a refreshing change to see a car…"

What a refreshing change to see a car sales who go above and beyond to give customers the best experience buying a new car, not for one minute was I concerned about buying a car from smk, everything is taken care of and all documentation provided. The car was spotless had been cleaned to a very high standard, the guy's running this place are amazing and take great pride in there business. Would highly recommend anyone looking for a car to check there stock.

"Harry at tilbury showroom was top…"

Harry at tilbury showroom was top class, infact my whole SMK experience was seamless from 1st chat over the phone to collecting my fabia on saturday. I would highly recommend these guys to everyone looking for a top end car.

"Great experience"

Cannot fault Shah, great service and communication throughout when purchasing my new car. No pressure to buy and was transparent which helped me decide to buy through SMK. When the time arises I will definitely buy through them again. Thanks again Shah.

"Would highly recommend using this…"

Would highly recommend using this company, delivered the car to us with no issues and In fast time, we had to get 2 new tyres and that was dealt with efficiently and quickly also, would not hesitate to recommend. Thanks so much for all your help we are now enjoying our new car.

"Hopeless company"

Hopeless company . Don’t use this company I purchased a boot liner for my car , got sent something that was nothing like what I order even tho when I looked at my confirmed order receipt everything was filled in correctly . . I contacted them , they sent out a return slip and was told to repack it and send it back , took the package to the post office and was told the return slip was invalid . Emailed and called company at least a dozen times and got no reply , I am know left with a boot mat that fits nothing and I am £39 out of pocket . Terrible way to do business DO NOT USE !!!!

"Terrible customer service"

Terrible customer service. I ordered a lovely looking car boot liner over 5 weeks ago.
It never arrived, a blank Hermes card through the door so no way of establishing if that was it (another item from another company had also disappeared). Contacted SMK after 3 weeks, was told to wait a week and get back to them if it hadn’t arrived. Back and forth messages with no conclusion other than basically ‘wait and see’ . So at 5 weeks I’m getting a bit fed up and asked for a replacement to be sent out. Response from SMK ‘it seems the package is returning to us’ and I’m being sent a refund.
I specifically asked for a replacement to be sent out (save me the faff of shopping around for another one) but that was annoyingly ignored.
Did SMK actually ever bother to contact Hermes? Doubt it.

"Purchased a Focus recently.."

Purchased a Focus recently. In excellent condition and despite being higher mileage (90k) runs really well. Everything has been great with these guys and particularly Shah whom I was the main contact on the phone and in person. Would use again. Thank you :)