"Excellent experience - flexible and willing to go the extra mile"

Excellent experience of using this company. My account manager, Jamie, gave me all the information I needed to make my decision and was happy to openly discuss the pros and cons of all the options I was considering. He never put pressure on me and was open and flexible about meeting my specific investment needs. He went the extra mile for me in my most recent transaction and managed an improvement I was very happy with. Overall the business process has been smooth and efficient and 100% met my needs.

"Efficient service delivery"

Efficient service delivery. No hassles and fuss. Staff were all clear on the process to follow in selling some gold I bought in May 2023.

Thank you to Alfie that was persistent in helping me and followed through the process with patience.

Alfie was also very supportive and reassuring when I was concerned about the quality of the service I got from the Post Office employee who helped me on the day I post my package.
Renskie

"As always Tom was amazing for ever…"

As always Tom was amazing for ever helpful . Thank you

"Great service plenty of help and advice"

Great service plenty of help and advice

"Good detailed advice explained in…"

Good detailed advice explained in laymans terms, clear and concise.
My purchase through to delivery went smoothly and as described.
Thank you

"Purchasing (of course) seems…"

Purchasing (of course) seems effortlessly easy and simple. 4 years after purcashing a few gold sovereigns, i requested to sell. I had to call them twice to receive an email to sign my signature. The buy back price was ridiculous, the coins would sell for the exact same price as I purchased them for- despite the gold price increasing significantly since buying. Thank God it was only a tiny amount of money i put into buying these coins, I will be selling somewhere else for a better valuation.

"Incredibly easy and helpful"

Easy process, from start to finish. Entirely faultless. A fantastic commodities investment firm.

"Convenient to deal with"

The service is to the high standard. I was payed a lot of attention and my broker Kallum was very helpful. I was granted an opportunity to visit their office so that I made sure that they were genuine company and I was done some favors. For example, Kallum sourced me exactly the coins which I wanted - fresh out of mind gold Britannia. Or, they made it possible for me to come and collect the product on my own, instead of having it delivered to my doorstep(which I would hate, delivery is annoying isn't it?), so that I could use my preferred time slot and day, and so that I could check thoroughly every coin before taking them out.

"When I called Pure Gold Lucy answered…"

When I called Pure Gold Lucy answered and explained clearly how I could invest in gold. She continues to help as I have increased my purchase of gold.
Once my gold had been purchased delivery was arranged and completed efficiently.

"Good company to deal with"

Good company to deal with, and honoured there word when it came to a buy back, they were way ahead of any one else on price.