"polite"

polite, looked after my interests, knowledgeable, competitively priced.

"excellent and professional "

I purchased and stored gold 2 years ago and needed to release a small amount recently.
The buyback process went exceptionally well and was very simple,smooth and completed very quickly. So once again Pure Gold show that all their processes whether buying or selling is quick,easy and highly recommended. A great company do do business with.

"Left glowing report on purchasing on…"

Left glowing report on purchasing on here. But needed some important figures today with this being on time I had this week. Waited by the phone 3 hours, which was the service offered earlier this year. I asked for a manger to be contacted and still no phone call. Very sad customer service had dropped. Did speak to a lovely lady that answered the phone but clearly was unable to get anyone to respond to her communication requests. Looking now to withdraw / changing my initial feedback on here.

Update finally got sorted later that day but shouldnt need that much effort for enquiries, lessons should be learnt

"The company was very easy to access and…"

The company was very easy to access and the agent I spoke with was very helpful and friendly throughout the process. I was given all the information I needed to know about purchasing gold and silver and how it is insured and stored. Everything was done in a timely manner.

"Excellent Customer Experience"

Excellent Customer Experience

Really knowledgeable bullion consultant. No pressure sales. Pros and cons explained clearly. Quality service in all ways. Thank you !!

"Depth of knowledge"

Depth of knowledge, patience with a new buyer, prompt e mails and return calls,
Mostly patients with our lack of knowledge and general friendliness,
We will buy again with confidence
Ron Wilson

"Great competitive and informative service"

Great and informative service but price charged for half sovereigns was much greater than competition. My own fault, I should have checked before buying. -
I MADE A MISTAKE! The price charged was competitive and I had checked an incorrect product. Pure Gold Company service is great, helpful, informative AND COMPETITIVE, sorry for the error.

"Great help and advise,verry easy to…"

Great help and advise,verry easy to deal with,I will be using them again verry soon.

"A super trasy company."

A super trasy company.

"Honest"

Honest, very well informed 100% truthful.