"The worst of all available options"

Avoid at all costs. Customer service is abysmal, they never answer emails or phone calls at busy times and your requests for callbacks are ignored.

The system has many, many bugs and ran exclusively on internet explorer of all things (!) until the last month, at which point they rolled out a dreadful Chrome version which barely functions. Any request for assistance is ignored.

Has undoubtedly cost us money, time and patients at a difficult time of year, and if this level of service is continued they will eventually end up being sued by their customers and their customers' patients for negligence leading to harm when their inept system causes delays leading to patient health deterioration.

"Good service but always room for…"

Good service but always room for improvement

"I have been using Rx web for over 2…"

I have been using Rx web for over 2 years now.

I have found the company to have good customer relations and efficient at fixing system issues.
There are other PMR systems out there. however this system is very user friendly.
Considering the cost, I have now switched our other pharmacy over to this system and continue to benefit from the savings.
I would recommend this system to other pharmacy groups.

"No frills service"

No frills service. You get what it says on the tin. Being cloud based it makes life easier as you don't need expensive hardware.Pricing is very competitive and you get good customer support.

"really good customer service"

really good customer service, been with company for 7 years now. have always fixed issues. a very good system

thanks again Imran!

"More then happy with RxWeb"

Reading some of the comments on here about RxWeb and they are obviously not RxWeb users.
I use the system and it it so quick, user friendly, and has everything my pharmacy needs and as an added bonus saves me cash every month
I have 5 computers in my pharmacy they are all as fast as each other, more scripts inputted quicker and eps is great.
I couldn’t recommend it enough and my friends also use it and they have no problems either. Cheers.

"FANTASTIC"

Excellent company, brilliant customer services. 5 Star

"Definitely Recommend"

Good support staff that are on hand to help, easy to use system, fairly priced. Happy customer all round and would recommend RXWeb

"great software for pharmacies"

This is great software. I especially like their excellent customer service, they are happy to help whenever i need them!

"Good PMR system to use."

Have used Many PMR over the year, RX web is easy to use, the help desk are always helpful and able to solve problems efficiently.