Floor Land

Home & Garden
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205 reviews
Overall Rating
Customer Reviews about

Floor Land

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Rob Offord

5.00/5.00

"Great experience"

Great website experience. Fantastic customer support with clear communication throughout the process from ordering, delivery and aftercare.

31/03/2023

Eric

5.00/5.00

"Sorted out a small ( probably nuisance…"

Sorted out a small ( probably nuisance ) order overnight and without a fuss. Much appreciated. Hopefully we will have a better order in the near future.

23/03/2023

Linda Harness

5.00/5.00

"Great product, and great service"

Great service Delivery on time, no damage to product in transit, quality product. Great servive

23/03/2023

RH Krijgsman

5.00/5.00

"Responsive and efficient"

Responsive and efficient

13/02/2023

Martin Draper

5.00/5.00

"Vinyl flooring.Great service and great communication…"

Great service and great communication the flooring arrived in perfect condition and a massive thanks to Leo for sorting out the extra 3 packs I added to the order.

09/02/2023

Helen Peedell

5.00/5.00

"Great Service"

Great service. Thank you

18/01/2023

Joanna Smith

3.00/5.00

"Communication could be improved."

Flooring despatched promptly and arrived safely. The three stars is due to poor communication between Floor Land, the delivery company and me, so that the flooring wasn't delivered when I was told it would be, and when I contacted the company, it was then delivered exactly the time I'd said I would be out (though luckily I'd changed my mind and happened to be in). Sorry to be mean. Should be easy to fix!

18/01/2023

Forbes Will

5.00/5.00

"Good prompt delivery and reasonable…"

Good prompt delivery and reasonable price for delivery too.

16/01/2023

David Collins

5.00/5.00

"Helpfully and speedy deluvery"

Helpfully and speedy deluvery

15/01/2023

AWJ

1.00/5.00

"Website Delivery Terms very misleading"

This is what the website says:
'Please be aware that customers living outside of mainland UK or in some territories of Scotland may not be eligible for next day delivery. Deliveries outside mainland UK will incur extra delivery charges. Once you have placed your order online, we will be in contact to arrange the best delivery options/pricing available'

But....... in reality what they do is cancel your order for mainland Scotland and refund it for the IV postcodes. They need to update their website and not waste peoples time in placing orders.

4th Jan - Update - Thank you for your response so if you update your website to be more accurate I will remove this review so other customers are not frustrated by ordering and wasting their time.

03/01/2023
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