"Highly recommend New and Used Boat Company "

I purchased a Shearwater through New and Used Boat Company in December 2023. The boat was built by Collingwood Boat Builders in Liverpool.

I saw the boat through the whole build process which was a very special experience.

New and Used Boat Company were fantastic, providing regular updates throughout the build and nothing was top much trouble.

Over the last year New and Used Boat Company have been on hand to answer any questions I've had and they are always happy to help.

I highly recommend you contact New and Used Boat Company if you are interested in buying a boat.

"WHAT A BRILLIANT LOT OF LADS"

WHAT A BRILLIANT LOT OF LADS! The way I have been treated by your chaps at Willington has been so good! They sold my boat for me without any problems ,and I couldn’t have wished her to be sold to a nicer fellow boater (he loves my old boat) . Also I am so happy with the 60’ footer that they sold to me. Just to let the lads know, I’ve traveled in the last 6 months many many miles and had so many compliments on the boat. Thank you one and all at the New and Used Boat Company. 👍

"1st Class Experience "

1st Class Experience I purchased my Narrowboat from Newandusedboat and it
Was smooth sailing all the way from the viewing to the hand over a great team of people with a vast amount of Boating knowledge throughout the the sales experience Thank you all great Job 👍😀⚓️

"Be very careful and don't trust the new & used boat co."

Be very careful if you are buying a boat through this company, make sure you have all your paperwork verified by someone else other than their representative. And whatever you do don't let them tell you to use their engineers to commission your boat because you will regret it . I purchased a boat from them from a boat builder called Collingwood they both lied repeatedly about finishing times the level of craftsmanship on my boat was poor I would say s••t but the folks at trust pilot won't like it but then the real fun begins their engineer done such an appalling job that two years later I am still trying to put it right so please don't make the same mistakes that I made

"New and used clowns"

What a bunch of lying jokers and fraudsters. Ever since I put pen to paper and signed with this company they have done nothing unless you stand on their heels and pester them. Just before my warranty ran out I had an issue with my starter battery, only finding out that there was an issue with the wiring causing a fuse to blow . According to the after sales people it wasn't a warranty issue but after their engineer visited I had even more trouble, so I used a different engineer from another company who sorted the problem out but informed me that the boat had been left in a very bad way . Since then I haven't heard anything from new and used , apart from their engineer phoning my sister and being rude to her . Do not use this company when purchasing something you can get direct from the manufacturer and I am still waiting for the original snagging list promised to me by them every time I ring up

"Great first experience"

Have purchased my first narrowboat lately from New & Used, Mercia. Amazing service from Glyn and Ian! Very helpful and extremely patient with answering all my questions and concerns

"They sold us an excellent boat"

They sold us an excellent boat. Sales staff (Sam) were very professional, patient and understanding. After sales need an occasional nudge but do a very good job when they arrive.

"Buying our first narrowboat"

Having decided to buy our first narrowboat (after hiring for many years) we visited Hanbury marina and met Sam. Her extensive professional advice was fantastic and throughout the process Sam was at the end of the phone to answer all our queries. Although we experienced a slight delay due to Covid we were updated all along. It was fantastic to see photos of the build in Poland.
We now have a perfect boat, no decision regrets, exactly as we want it to be and the envy of other boating friends.
A thoroughly great experience!

"Our experience with New & used"

Our experience with New & used was exceptional from start to finish with Sam & Chris. Our every need was tendered from the team, also a very smooth hand over with the boat which was a new abode.

"Saying Goodbye to our Narrow Boat."

After 9 years of sailing our narrowboat and being based at Mercia Marina New and Used were our first choice when it came to the hard decision to sell. They were efficient and professional, although a tad expensive (as the boat sold within a couple of hours of being displayed on their berth). All the financial transactions went through without any problems and completed without any hitches. If you want a trouble-free sale of your boat and a professional listing New and Used are the Company to go for. Thanks to you all.