"Catalyst Support team is excellent."

I’ve had excellent, helpful and prompt support from the friendly team at Catalyst since registering my domain and purchasing an email service from them last week. I’m a complete newbie at having my own domain but the support team helped me with the configurations needed for email on Outlook (desktop) and on the mail app (K9 Mail) I use on my Android devices.

I had read numerous reviews of other so-called “top-rated web hosting companies” before choosing Catalyst and I thoroughly endorse the other 5* reviews that Catalyst has received; they are very well-deserved. Many thanks to all of the excellent support team.

"Exceptional service, outstanding customer support"

Catalyst2 have hosted my website for several years now, and in all this time I've never been anything but impressed by their exceptional service and outstanding customer support. Yesterday I needed to contact them about a website problem: it was easy to get in touch via their efficient ticketing system, I received an instant response, a real person was on the case straight away and was able to resolve the issue quickly and efficiently – thanks so much for your amazing help, Lee. Every member of the support team I've ever had contact with has been a true professional, knowledgeable and helpful, patient (I'm not tech savvy!) and friendly.
Wild horses wouldn't get me to move my website anywhere else. Whole-hearted recommendation from a long-term, very happy and grateful customer.

"Amazing service, always there to help 24/7."

I've used Catalyst2 since 2010 and have all my clients on servers hosted with them. They are different from all the other hosts I have used in several ways.
1) They have a phone line that's always answered promptly but a team of experts that can fix issues.
2) They go above and beyond to help fix issues that are sometimes not related to their services.
My business needs quality support and my clints demand it. I know I can always rely on Catalyst2 to deliver. Highly recommended.

"Excellent support"

Reliable and friendly support delivered quickly with minimal downtime.

"Not all ISP's are the same"

Not all ISP's are the same! What puts Catalyst head and shoulders above the rest is their excellent support. Their support team will always do their best to give a sensible answer to a sensible question. They really know their stuff. So much better than the so called 'support' provided by most of the major ISP's.

"Catalyst2 Support Team"

Catalyst2 Support Team - always super quick and helpful to sort out any email issues, even if it's user error. And they also seem to understand what I'm trying to say or do, even though I have no clue what I'm saying or doing :-) ... my work depends on my email, so it's great to know they are on hand to help.

"Very quick response."

Once the problem had been identified Catalyst2 Support were very quick to coordinate a solution. All completed within minutes by phone initially with e-mail follow up. Many thanks, Geoff

"Second to none :)"

The support staff at Catalyst are second to none. They always respond very quickly, politely and are highly skilled. It is a pleasure to work with them on our day to day issues with web hosting and they make everything a breeze. Thanks for all your hard work and support keeping us going each day!

"Fantasic Customer Service"

Cannot rate Catalyst2 service highly enough.
The team are incredibly responsive and I am hugely appreciative of the technical expertise and support provided by Lee who handled my query.

"Great support"

Been using Catalyst2 for around 10 years. Amazing support and back up. Always somebody on hand to help with any problems.