"Dedicated team willing to go the extra…"

Dedicated team willing to go the extra mile to get the deal done and over the line !

"Straight forward application process…"

Straight forward application process compared to other lenders. Fast turn round and questions answered promptly. Broker portal is excellent with the facility to easily download documents. Highly recommend

"Communication"

Communication from the original underwriter could have been better.

"I applied for a remortgage but I'm feeling let down and disappointed"

I applied for a remortgage with Foundation Home Loans and, after more than 8 weeks of back-and-forth, the process is still ongoing without a resolution. Every time I provided what they asked for, new questions and concerns arose, dragging the process on unnecessarily.

I have faced significant financial challenges during this time, and the stress caused by their inefficiency has been overwhelming.

What started as a straightforward remortgage has become a highly frustrating and time-consuming ordeal. Their lack of communication and inability to provide a clear timeline or reason for the delays has left me feeling let down and disappointed.

I’m now considering pulling out of this process altogether and would strongly advise others to think twice before engaging with Foundation Home Loans. If you value your time, peace of mind, and financial stability, stay away from this lender!

"Straightforward application process"

Straightforward application process, documents requested on AIP and speed of application review.

"Great experience always great to work…"

Great experience always great to work with and able to communicate too!

"Another good case through with…"

Another good case through with Foundation. This one had all the stops. Ltd company, Ex-Pat buy to let re-mortgage. Great underwriting and team to make this relatively painless. Big thanks to the BDM team when i talked thorough it.

"Proceed With Caution"

Our mortgage broker recently put us forward for a product with Foundation Home Loans only for them to reject our application after taking our valuation fee and application fee. The reasoning was that the property was still arranged as a single dwelling, not as an HMO, something that was known from the outset. The valuation should never have been booked in the first place. Furthermore, Foundation Home Loans also highlighted the lack of HMO demand in the area, something that could have been easily identified before commissioning the valuation report. Having now read through similar reviews, this seems to be a common issue with Foundation Home Loans – they take the application and valuation fee with no intention of providing financing.

Our experience with Foundation Home Loans not only caused significant delays to our financing but also left us considerably out of pocket due to the various fees we have paid. I strongly advise others to proceed with caution when dealing with this company.

"Foundation provide competitive rates…"

Foundation provide competitive rates and products for a specialist lender. The thing that could improve is their underwriting and lead times with surveyors. I have had cases delayed 3-4 weeks due their response time when it comes to underwriting. Their panel of surveyors are limited for a large specialist lender and their SLA with the surveyors are too long. From getting a application to offer, in my experience with FHL can take up to 8 weeks. That is too long.

"Jack was Great!!"

Fantastic as always. Jack at Foundation Home loans and the telephone team are always available to help, and Jack has a wealth of Knowledge on the lenders criteria!!