"Poor service "

I returned a leather jacket odered through Amazon. No problem with the product just wrong fit. It was received by them on 28th October. Was told refund of £121 would be back in my account by 4th November. Then on 7th Nov they said it would be another 2 to 3 days.
I wrote a review on Amazon and contacted then numerous times and when they finally replied they said if I removed the poor review they would send me a leather wallet as a gesture of goodwill. I have not removed my review and as of 12th Nov still no refund. Such poor customer service I'm surprised they are still trading!
Had I read these bad reviews on trust pilot I never would have dealt with this company at all. Lesson learned!

"Products made from offcuts!!!"

Useless Company!
Sent me a completely different item from what I ordered. The quality was terrible, uneven lines and clearly made from offcuts!
I’ve had to return and wait for a refund.
I’ve ordered again after being assured I would get the right item and now I’m being messed about with late delivery.
Still waiting!
Communication is a joke!
It takes them days to answer.
This place is pathetic.
Don’t waste your time and money ordering from these clowns!

"Avoid at any cost."

Avoid at any cost.
Fraudster company.
No goods received. Got refunded by the credit card company.

"Unhappy customer"

Would not recommend. Goods received but not acceptable quality and seemed unfinished. Returned goods and still waiting on refund. Have emailed them several times and left a voicemail as they never answer calls and have had no response!!

"No No No!!!! As others on here have said"

As others on here have said, this is the most stressful horrendous crappy "company" I have ever had the misfortune of dealing with. I bought a leather coat from them in Oct 23, it is now December and I don't have the coat or the promised refund!! PLEASE spend your hard earned with a reputable company... They suck...

"The jacket fits me perfectly."

I was a bit concerned about the fit when ordering online, but the sizing guide provided by Charlie London was spot-on. The jacket fits me perfectly, and the sleeves and body length are just right. It's comfortable and doesn't restrict my movement, making it ideal for everyday wear.

"best leather jacket in reasonable price."

I bought it for my son's birthday. He never takes it off. don't know what to do. LOL 😁

"FRAUD"

FRAUD. Paid for items that they never even attempted to supply. Took money and ran. Not even an English company it's Chinese set up to rip people off

"Unfortunately I cannot give less than…"

Unfortunately I cannot give less than one star, it is unbelievable what is happening there, such a bossy and rude attitude, no one replying to your mails!
STAY AWAY FROM THEM!

"Keep away"

Keep away , I ordered cushion covers on 26th May 23, took my money not heard a thing since I have emailed them several times , sent messages on there website and phoned them on the number provided. About to start legal action against them!!!
Also the shop does not exist at the address suggested friends have been to look for me.