Tough Outlet

Electronics & Technology
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136 reviews
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Customer Reviews about

Tough Outlet

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Dustin Durand

5.00/5.00

"Great price and great customer service"

Great price and great customer service. And shipped fast as well. Couldnt ask for more.

17/04/2025

Richard Arnett

5.00/5.00

"Emails with Brian were sooper fast"

Emails with Brian were sooper fast. Answered my questions rapidly and sent me a quote that i couldn't refuse which included the place order box. I've always
had a ton of respect for these Toughbooks !!!!

31/03/2025

Dean Mitchell

5.00/5.00

"easy to navigate"

easy to navigate

26/03/2025

Tracy Lewis

5.00/5.00

"Speedy turn-around"

Brian Moore is always so helpful and does an amazing job with getting our company what we need in a timely manner.

20/03/2025

Phillip Dean

5.00/5.00

"Easy to customize and order"

Easy to customize and order

24/02/2025

DarnMe

2.00/5.00

"Windows 11 Operating System no longer supported and Customer service seems non-existant."

I bought a computer with window 11 on it only to find out once it arrived that particular version was no longer supported as of October last year. Also, the modem and mousepad functions are erratic at times, and this was supposed to be a Premium computer. I made three attempts to talk to Tough Outlet about the issue. One time by phone but they weren't open, One time by Chat and another by email. It's been more than long enough for anyone to respond to me about the problem I've encountered.
I purchased another Tough book in the past and was well satisfied with it and their support at the time. However, this time I can't say Im happy at all with the product or customer service I received.

Update: Tough Outlet is working with me to resolve my issues. I will update once we are finished.

10/02/2025

just me

5.00/5.00

"Brian was friendly"

Brian was friendly, took time good clear communication.

07/02/2025

David Gates

5.00/5.00

"CF-31 In Mission-Critial Use"

Brian makes doing business professional and easy.
I run a technology firm, and it is clear that the Team in Austin knows what they are doing! ... Really appreciate the excellence!
David Gates, Pres & CEO, Cesium Communications
Dallas, TX and Washington, DC

24/01/2025

Shua

5.00/5.00

"Great Service, Great Price!"

Great service, great price!

08/01/2025

Luke Morgan

5.00/5.00

"Fast quick response and shipping"

Fast quick response and shipping

17/12/2024
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