"Never Shipped Items"

I placed an order on 12/19/22 I have not received the items nor do I have a tracking number. I have made three phone calls asking for a return call as well as sent two emails. Calls remain unanswered and email was an automated response.

"I am thinking this is a Fake company"

I am thinking this is a Fake company, I ordered a chair, that I cancelled the order the same day, they charged my credit card anyways and never returned the money, I opened a dispute with my credit card and still do no see the money, my credit card says is investigating, no need for all this stress.

"Product construction"

The cane looks nice, but its quad base is uneven and very wobbly, and the cane is a bit heavier than it should be. I thought it was just a defect in that cane, but when I tried the second cane they sent me (exact same), I was presented with the same problem… an uneven base that could cause a serious fall if you land on a rock or hit an uneven structure in the sidewalk. Since it is welded at the base, it cannot be adjusted. However, the staff was wonderful in trying to rectify the problem. I really believe that this particular cane should be removed from inventory

"Very fast efecient service"

Very fast efecient service

"Arrived earlier than I expected"

Arrived earlier than I expected

Only had to put on the legs.
Had used one before for my brother this one is even lighter in weight.

"Fast and efficient"

Fast and efficient

"When I first ordered with Unique"

When I first ordered with Unique, I was a little hesitant because they had posted a notice warning of possible significant delivery delays due to Covid19. I was pleasantly surprised when 2 or 3 days later my order arrived! Prices and prompt delivery are the best you will find.

"Shipping"

Was a 3/ 5 day shipping. After 2 weeks i called said it woyld be shipped folling Fri. Wrong i got it a week later out of a faculity in Califorina. Lady told me it be shipped from place in Ohio. I dont recommend if need equipment in an hurry

"The staff have been very helpful"

The staff have been very helpful. I've experienced a setback in the delivery/ lack of of the wheelchair I ordered. FED EX Mishandled the shipping which is not the fault of Unique Medical. Ms Olivia has bent over backwards to fix the problem.

"Never received the wheel chair and now…"

Never received the wheel chair and now it is to late if I ever get it I will be returning it.