"Very good service from Keri Govender to…"

Very good service from Keri Govender to switch electricity supplier. Made the process simple.

"AS ALWAYS JUSTIN SORTED OUT THE BEST…"

AS ALWAYS JUSTIN SORTED OUT THE BEST DEAL, VERY HELPFUL AND POLITE, WOULD RECOMMEND NOTHING TOO MUCH TROUBLE. THANKYOU

"Complete shambles"

Complete shambles! Not recommended. Poor knowledge and disgraceful communication, even by senior management. They say your account is a priority and then must just go for a tea break and forget all about it because not one person called back. What a joke!

"Absolutely terrible service"

Absolutely terrible service. We signed up for a fortnightly commercial waste collection service. First of all the guy who came to drop off the bins had been told we were getting only one bin rather than the agreed two. We then didn't have any rubbish collected for a month and when we tried to complain we were accused of lying. It was only when we managed to get time stamped photographs of the bins in the morning and afternoon of the supposed collection date that they capitulated. In spite of this we have just been debited £90 this month instead of the agreed charge of £38, so to date have paid over £200 for the wrong bin delivery and only 2 small collections. Customer service are very difficult to get hold of and disinterested once they have your money. Avoid!

"Do not use."

I got a quote from this company to remove my commercial waste, the sales team were all over me until they got my agreement and direct debit set up, after that they ignored all my emails and wouldn't call me back, they promised me a bin in the next few days then that changed to nearly a month later. on the delivery day i rang them up to see what was happening and they decided to let me know it wasn't possible after waiting nearly a whole month. the only reason i chose this company was because they offered a quick turn around, absolute waste of my time and now i have to find another company.

"Excellent service from Nash"

Excellent service from Nash.

Very thorough. Very patient. Took time to get the job done properly and ensure I understood each step of the way.

"Nothing Smart about Smarter Business"

Appalling and dreadful company!!!
I have made the biggest mistake using Smarter Business. Full of lip service with no action to look after the customer.
AVOID AT ALL COSTS
Delayed services , quick enough to grab your £££ but not their responsibility to look after the customer. It’s sad when they argue with the customer.
Oversell and shocking mindset as Smarter Business take no ownership to the customer it appears to be ok to have your business inconvenienced.
They are very quick to ram down your throat their Terms & Conditions.
Nothing smart about Smarter Business!!!!!!!

"Thank you Ed ellery"

Thank you Ed ellery!
Your services have been amazing, very friendly, very well spoken and explained everything thoroughly would 110% recommend!

"Kaylin Govender from Smarter Business provides outstanding customer service"

Kaylin Govender from Smarter Business provides outstanding customer service. This is the best customer service I have ever received. Kaylin was polite and efficient and genuine. I felt he was acting in my best interests and made the process pleasant. The documents provided were also clear and well presented.

"Great Service"

Fantastic job from Ed Ellery. You were so helpful to my business. I highly recommend Smarter Business