"I placed an order and then regretfully…"

I placed an order and then regretfully had to cancel the order a few days later. JJ was very friendly and understanding and were able to cancel for me. Looking forward to trying them again in the future.

"Recommended"

The company was helpful in communicating with my about an order

"Brilliant service"

Brilliant service

"I ordered a vest from this company"

I ordered a vest from this company. Actually, the term company does not do these folks proper justice. This is a guild of artisans. Before I even received the vest, yet. All I know about it is the 20 second custom video that the owner cut together to show me what they had done with my design. It’s set to music like a commercial... And it completely blew me away, far exceeding my imagination. I have always wanted to have a nice garment custom ordered, but felt a little guilty about spending money myself. Well after 4 looooong years of remodeling a home I have yet to move into, I decided I was worth treating myself. I was prepared to receive some run of the mill design that had enough pockets to be useful, and enough style to look classic. These guys wanted to take it to the limit. Even after all my added alterations and our back and forths about how it should all lay out; the team were eager to please every step of the way.

 

I can, without a doubt, state that this was THE most thoughtful and considerate service minded group I have ever encountered. I even told the owner; I wished the rest of the world carried themselves with such kindness and dignity. It was so refreshing. After several rejections from other companies on Etsy to customize a vest, Talal Creations did not balk. They were NOT just hungry for a sale, they were eager to take on the challenge. The production lead kept in constant contact to be thorough, making sure images and measurements were precise. They so wanted to make sure I was happy. Even when the owner fell sick, and went off the radar for a few days, he apologized for not being prompt in his reply. They treated me like royalty. And from what I have seen in the video, (which he promised and delivered), he has got me itching to lay my hands on the vest. The stitching, piping, pocket layout, the color and distressing in the brown leather. It is all simply gorgeous. I am literally going to have to up my game to live up to the power this garment emanates. It may be more than what I asked for; it so outclasses me. I am so stoked. And the price was so reasonable, even when I asked him to fuse features from two of his existing products. The owner assured me the piece would arrive safely and he was correct. He must have overnighted it because, literally in a day or two it was here. Having only the measurements I took; the fit and feel is perfect. The only problem I encountered was in my design idea, I opted for the magnetic enclosures on front zipper flap not thinking how they might slide past one another. That would be a note for others interested in this option, but it is nothing I can’t live with. I doubt I will be wearing it zipped up too often any ways. The leather is not too hard or soft, and it’s not as heavy as I thought it would be, drapes nicely on the shoulders. I have to say it simply rocks! And so does the team at Talal Creations. To you master guildsmen, you set a new standard for me on so many levels. From the bottom of my heart, thank you, thank you, thank you for orchestrating an experience I will treasure for the rest of my life.

Alan

"FITS ME PERFECTLYYYYY......"

FITS ME PERFECTLYYYYY....... Thanksss!

"No jacket..."

No jacket.... no refund only "canned" email responses.

"I typically never write reviews for…"

I typically never write reviews for things but I was very appreciative of this company's service- they kept me updated, the quality of the jacket was amazing and you can tell they care about the design, and it was amazing quality. If you're not sure I'd give them a chance, just order it a little bit beforehand (but they do make you aware of this so it wasn't a problem).

"Gotta say"

Gotta say, the leather you guys use is perfect in quality and good enough to be durable for long. Cheers to you!

"I didn’t have the opportunity to…"

I didn’t have the opportunity to purchase my order, but I will soon! thanks for the communication and support!
I’ll be back!

"A complete scam site. Stay away"

A completely scam, dishonest store.
I ordered a jacket for my doughter, as a Christmas gift, by november 22 and paid it.
By february 23, I asked a full refund, and they answered me asking more time to ship after lots of emails with stupid excuses.
Stay away from jacket junction