"Great and friendly team"

Great and friendly team !
Fast work, fast answer!
They take care of theier tenants.
Highly recommended!!!!

"Professional/ Helpful/ Good customer service"

Cityrez has been recommended to me by a work colleague. In the first instance 2.3 stars on Google generated many question marks. I believe those awful feedbacks are addressed to the members who are no longer employed with this company, as my own experience with the current staff could not be rated lower than 10/10. I would like to give a personal thank you to Tony as he is always prompt with replying and very helpful in fixing all maintenance issues in a timely manner. At the same time I would like to express my gratitude to Laura and Mark, who always helped me throughout the entire process of moving. Nowadays, positive experience with lettings agents became a rarity, so I have to say that I am very satisfied with the customer service I received. Thank you guys!

"Thanks to Mark & the Team - great service"

I’ve been using CityRez for over 3 years to rent out my flat and I’ve always been really impressed with all the team. Mark has sourced excellent, reliable tenants and always goes out of his way to help with any maintenance work or questions I may have. It makes my role as the landlord very easy and I know I’m leaving the property in safe hands. Added to that Mark is always upbeat and positive. Would highly recommend this Estate Agents.

"Really helpful and friendly"

All staff are very helpful and made moving flat very easy. Very recommend

"A very professional and friendly…"

A very professional and friendly service. Always on hand to help with queries, especially Mark who went out of his way .

"From the moment I called to view the…"

From the moment I called to view the property to the final stages of securing the flat I have been impressed by the professionalism and care shown by the agents at Cityrez, especially by Mark Hanson (who showed me the flat) and Laura Farmery (who helped me with the paperwork). Really such a lovely bunch of people who were not pushy in any way and I really felt as though they had my back throughout the process.

"Great Service from Mark Hanson and the Team at CityRez"

I contacted CityRez before arriving back in London to secure a rental. The same day I arrived I popped in at CityRez offices without an appointment and met Mark Hanson who arranged an apartment viewing for me within an hour or two. After viewing a few other apartments as well I contacted Mark and put in an offer to secure the CityRez apartment he had taken me to. The process was quick and easy and well taken care of by Mark. Within a few days Mark had the apartment ready for me to move in. I can definitely recommend Mark. With CityRez having offices on-site at the development I often bump into Mark taking people for viewings at all times of the day and evenings. I will often pass the offices and Mark will be working late on a Saturday evening taking care of business. Thanks Mark for the professional service. If anyone is looking for an apartment in the area make sure to visit Mark and the rest of the team at CityRez.

"I rented via Mark Hanson and City Rez"

I rented via Mark Hanson and City Rez. Mark was very professional and was a total problem solver and provided solutions on everything I needed. Once I moved he was there for any issue and provided information that was invaluable. Rare I have found in most situations. Thank you for your continued assistance Mark, best wishes James

"Great experience from viewing to taking…"

Great experience from viewing to taking over the flat. Everything went smoothly thanks to Mark Hanson.
Can only recommend it!

"Great company to deal with"

Great company to deal with.
I rented a property from Mark Hanson, Mark went above and beyond to ensure my letting process was simple. I bombarded Mark with questions and was never made to feel like the nuisance that I was. Mark always answered my questions without hesitation and that made my mind up. City Rez is a company I will use again and I highly recommend Mark Hanson