"Great company to work with especially…"

Great company to work with especially Laura, very helpful and attentive. Would highly recommend these guys.

"Only ever had positive experiences with City Rez"

We have been in our flat for 3 years and had nothing but positive experiences with City Rez.
We have had some awful letting agents/landlords in the past. Especially in London. Thankfully City Rez are an exception to them

"Loving the apartment"

Moved in recently in August into our two bedroom apartment. Enjoying the on-site facilities.
The agency was very helpful, made the complete transaction easy and smooth. So glad the agency is on site, makes it easier to communicate with them if and when we have issues.

WK

"What a bunch of incompetent idiots"

What a bunch of incompetent idiots. They fixed my window, but actually made it too loose...tried to tell them about it, was ignored, ended up damaging the hanger that holds the curtains because window basically almost fell out, had to fix myself. Then they take off money from the deposit because of a damaged hanger hahahaha. Getting the security deposit has been one hell of a fight, even once it was agreed upon howmuch we'd get back from the deposit (which took 2 weeks longer then was promised) After the agreement, one agent has 'gone on leave'. Then I was assured the paperwork has been processed and would take a few days to receive, once I asked for proof..NO MORE ANSWERS HAHA... OH YEA ONE MORE THING...the last tenants left a huge!! huge ink mark (looks like a few pens just exploded under the bed) They deducted it from their deposit but never replaced the mattress for us hahaha. Seemed like we'd get a new mattress, but once rent was paid, we never heard back from the landlord in all 12 months, agency would just ignore us completely. (hoping to receive our deposit sometime in this lifetime)

"We have lived in a property that they rent"

We have lived in a property that they manage for almost two years and they have failed to addressed various issues including a severe mice infestation which they felt they had nothing to do with until we had to call environmental health and get the holes in the brick walls blocked ourselves , at our own cost, as I am pregnant and we have a young child and we couldn't wait to be fobbed any longer!
We have a long list of issues outstanding, including a heavy chandelier which doesn't appear to be safely secured and could fall off and impaled on of us at any point. Last month we were given notice that the Landlord wants his property back which is absolutely fine, but now the agency is basically making threats that we have to use the cleaning company that THEY recommend or if there are any issues with the cleaning they will take the money off the deposit. I am absolutely disgusted and baffled that they would even resort to make such threats as having always paid the rent on time, and having worked in the industry myself in the past, I know rightly that we only need to hand the property back in the same condition it was given to us initially minus wear and tear. Should they wish to claim otherwise, I am more than happy to take my dispute to the deposit scheme as and when!
As a tenant, I would stay clear of this agency just for the sheer amount of unnecessary stress and their basic lack of understanding of how basic renting laws work.
As a landlord, I would stay clear of this agency as they have little regard for your property and I have no doubt will take a massive percentage of your monthly rent whilst disrepecting good tenants off and not taking care of your property.

"Excellent"

Dealing with Cityrez has been fuss free and straightforward with no hidden fees. It was our first time renting. Claire, Andy and Tony were very welcoming and honest. The customer service at Cityrez is 10 out of 10, the team were so approachable and was on hand to answer any questions we had. We are very happy with the service from Cityrez. Thanks Guys.

"Excellent"

We bought our flat through Cityrez and now they are managing it. Great professional team. Found it very easy to deal with Tony, Claire and Andy. No hidden or excessive fees like other estate agents. Definitely recommend their services.

"Fair and Clear Letting Agents"

I've let my 3 bedroom house twice via CityRez and they've always been responsive and fair. Other agents charge hidden fees and tie you up with small print, but my experience has been straightforward and clear. The agents know the area, and I'd trust them with further business.

"Great boutique estate agent"

We've been letting through CityRez for about half a year now and everything is great. They deal with everything smoothly and seamlessly, there's a dedicated maintenance agent always on call. Most importantly you're not treated like a number, which is all too common with big agencies. Would highly recommend CityRez to all my friends.

"Excellent"

Amazing people working in Cityrezltd and extremely helpful, for us everything went smoothly and fast.
We are very happy with our flat.
I can honestly recommend Cityrezltd.