"Brutal customer service.Do they even have one??"

I have sent 4 emails to this company. All I wanted is to by one of their products,the G53 MAX driver. I live in Canada and guess they don't like customers from outside the US. I have not received ONE response.

What a joke of a company.

"Alison and Ben Hogan eu"

Received a set of Black Hogan Icons.
99.9% was perfection but there was something cosmetically that was bothering me.
Rang up and spoke to Alison from ben Hogan.eu. And i have to say she has been outstanding in answering my questions and concerns.
Today i receive brand new heads and couldn't be any happier.
This is what you call proper service, so take note others out there.
Thank You again Alison and Ben Hogan.eu.
Andrew

"I just wanted to say Hogan Irons are…"

I just wanted to say Hogan Irons are the best on the market.. by cutting out the middle man ( Rodger Dune)....... you get the Quality with a great price..... I have never had an issue thru the mail, with BH.........THANKS KEEP GOLFING... TRUMP 2020

"I had bought 4-w PTx Pro irons earlier…"

I had bought 4-w PTx Pro irons earlier in the year and wanted to add a UiHi hybrid option. I didn't realize and it wasn't clear on the website that it was going to be another 4 iron. I've only hit less than 10 balls with this club. Its in perfect condition. I'd like to trade it in for the UiHi 3 iron which I believe is the 18 degree option. It looks like you only accept trade ins on full sets of irons. Can you help me out with this. Thanks

"PTX pro irons are amazing!"

I was looking for something with some feel to replace my titleist ap1 irons
Ordered the ptx pro black irons and they are everything the testimonials say and more.
I almost don't care where the ball goes as long as I hit it solidly, they feel that good.

"Sent product with wrong grips. Offered no solution."

I ordered 3 Equalizer wedges with standard grips. When they arrived the grips were standard plus 2, a much larger grip than the regular standard grips. I contacted customer service and they said that because of Covid 19, grips were difficult to get and that probably was the reason for the error. Unfortunately, the Ben Hogan Company did not offer a remedy for the situation. I had to go to Golf Galaxy, at my expense, to get the proper fitting grips. This was my first order with the company and needless to say, I'm disappointed.

"Been playing w/ Hogan Apex irons for…"

Been playing w/ Hogan Apex irons for years. Recently ordered ICON PW-4 w/ 18* UIHI 3 iron. 10 yards longer and feel perfect! WoW!!!!🤗

"LIED to me on demos"

I spoke with a representative on Thursday July17 2020 I place an order for the demo Icon irons a driver and a fairway metal. I paid my shipping with my card he told me I should have on Monday possibly the delivery from fed ex showed 7/22/2020. I tried tracking every day and it showed info sent over to fed ex.it is now 7/22/2020 still no demos. I called fed ex and gave them my tracking number and surprise.... they were never shipped still at Ben Hogan golf. And to think I was going to order a set of Icon black irons 3 wedges driver and 3 wood even if I did not hit the demos. They took my shipping money and gave me nothing. I gave them one star because you have to at least give one to write a review. I loved my Hogan irons in the past but with the way they didn’t hold their end up I will stick with my titleist 710 MB’s and purchase a new set up from titleist. If they sent a set For free I probably would just send them right back. Robert Del Prete Hattiesburg Ms.

"BH1 Stand Bag"

Placed my order for a carry bag and had it delivered in Sweden within 72 hrs. Can’t ask for anything more!

"could not be happier"

could not be happier