"False advertising"

False advertising.
We called up to book the holiday to Cheers2sun. The holiday was for a 5* hotel in Egypt for 10 nights. We had done our research on the flight times and hotels on the dates we wanted. The price quoted on the website was £380 pp. We called the company and spoke to someone named Susane told us the flight out was on 11/11/2017 at 22:40pm arriving at 04:15am she did not know the flight operator. The total cost was £862 which we decided to pay with flights, hotel, transfers and baggage. She confirmed all of the details were correct on the phone and said I will call you back at 16:00pm to confirm the reference number. I again asked her to confirm the flight times, my partner was with me when she again confirmed the flight out from Gatwick was at 22:40pm arriving at 04:15am direct flights. She toke my card details and confirmed the details will be emailed to me. After I got off of the phone I said to my partner that the flight times do not sound correct as we had checked on various sites there was a flight at 10:40am arriving at 18:05pm, Thomson holidays also told me that the flights to Egypt are day flights not evening flights. I checked the flight times and the flight she offered was none existent and there were no flights at all from any airline at the times she double confirmed. 15 minutes after we booked and paid for the holiday she called back to tell me the flight had gone and tried to offer me hotels and flights at nearly £200 per person more than the price we agreed and paid. This is false advertising and I have completely lost my trust in the company. I will not be using them again.This is unacceptable to try to take payment after verbally agreeing a price and is a breach of contract.

"This company have been very supportive …"

This company have been very supportive during my recent holiday booked with them. Through no fault of their own, the hotel we originally booked was late opening following a refurbishment, Cheers2Sun therefore offered us a alternative Hotel, which initially looked ok. On arrival, we weren't happy as there were a number of issues with the Hotel, we contacted Cheers2Sun and were immediately offered alternative fantastic accommodation in a wonderful Hotel- we were also upgraded to a suite and on an all inclusive basis. The Hotel and therefore holiday was fantastic, I cannot thank them enough,
Jacqueline Stevens.

"Absolutley Rubbish"

Absolutley Rubbish. Very very disappointed. Found a holiday to Jamacia and Cheers2Sun offered me a deal I said Id call back in 5 minutes. The offer was to be hold for 2 hours max. I called Philip the one who gave us the offer and was told he was on a break and that hed be back in 5 minutes max. Didnt get a call back for near 1h30 MINS!!! I called back Philip to find he STILL wasnr back from his 'break' i asked if i could book this holiday with one taking over for Philip to find either Philip was lying or one taking over for him. I was originally quoted £5697 and apparently my secure offer had gone up to over £7000. Have now been told my offer has now been lost and no longer available. No apology...nothing very rude and careless attitude from the salesman just 'the offer is no longer available'. Will NOT bother again. Very upset and let down.

"I have never used this company before …"

I have never used this company before and also had not been abroad for about 5 years but I cannot speak highly enough of them. I found a good deal online so phoned to checkout the details with Cheers2sun and spoke to a very nice person who talked me through everything. Everything was confirmed immediately via email and all documents received correctly and in plenty of time. Whilst away I also received a forwarded message from them from Ryanair again great service. I would recommend them to anyone and will definitely use them again.

"18 months ago 6 of us went to Mexico"

18 months ago 6 of us went to Mexico. The night before our departure low cost beds went into administration. Cheers2sun phone us up st 7.30pm offering a full refund or an alternative hotel (nether were an option) so after several phone calls to the hotel we were staying, we kept our room but we had to pay for it ourselves on arrival and cheers2sun said they would refund us on our return. Mike, from cheers2sun was brilliant, the same day we returned, we were reimbursed our money in full. I highly recommend them and do much cheaper than your high street travel agents.

"all inclusive in south tenerife"

Never booked with cheers2sun before but have to say that despite lack of communication on their side, they found me a great deal in south tenerife for 10 nights all inclusive flying from leeds/bradford. For 3 people it cost during the Easter holiday just less than £1300. Hows that for a bargain!! The flight times were not great but meant we were at the resort in time for lunch. Temperature 30 plus!! Then it was relaxation time by the pool, early dinner then bed. Next day we were on top form to explore the area. So much to see and do!!! I cant thank Cheers2sun enough for such a great holiday and wish we could turn back the clock and do it alI again. I will definately book with you again. Thank you

"Excellent service from beginning to end …"

Excellent service from beginning to end by GLENN. Most helpful in every way, nothing was a bother. Excellent value for money. Im already looking for the next holiday, so will be contacting Glenn. Highly recommend.

"Hassle2sun"

Please do yourself a favour and swerve this lot
Where do I start!!!!!!!!
Book a dream holiday to Mexico that cost a few quid and flying with Thomson's, I ask for the Thomson's booking reference to select seats, was told against policy to give me this, I ask them for a quote for select a seat, quoted £390 for return for 2 adults 3 kids, what!!!!
phones Thomsons £110 quoted. That's the service you get when booking a expensive holiday and try and save a few quid
Never again Hassle2Sun adios amigo's

"Awesome Service"

Had a big probelm with the booking. Mike (the manager) went out of his way to sort everthing out.

Thank you Mike, you are a decent human being...

Les

"Appalling service!"

I called up cheers2sun to get a quote for a holiday I saw on Cheeky Trip and what absolutely ridiculous service I got from the guy at the end of the phone!! He answered with the most unprofessional and miserable tone, and when I said I wasn't looking to book now, I just needed a quote, his tone got even worse and before I could ask more questions, he hung up. It's like his life depended on me booking a holiday! Sort your staff out, cheers2sun! Teach them some professionalism!