"Really easy experience as a tenant"

Really easy experience as a tenant, Azhaar helped us to find the right place for us and guided us through all of the steps in securing the tenancy and the early stages of moving in. Really recommend Winchester White!!

"Incompetent Agency"

We relocated to Singapore from London and decided to use WW as our letting agent. They got us an offer quickly but from there things went down hill. We were never fully informed of how they would take payment for securing the tenants. We suddenly had no payments from our property for the first 3 months, all while having to still cover our mortgage and new rental. WW agreed to take responsibility for transferring all bills and accounts. We had many issues with communication, we even had no payment one month, when we followed up, we found out they hadn't even ensured the tenants had created a debit order. A year and a half later - we find out that many of the accounts weren't transferred and we've had debtors letters received to the property for months but as we've been away, we were unaware. We would warn anyone in a similar position to steer clear and find a more competent agent.

"WORST experience in my 7 years of…"

Worst experience in my 7 years of living in London, with Winchester White South Kensington Office. They see you as a bank not a human trust me. Some of their staff are rude. They took £5280 from our 6 months of upfront rental payment, without even explaining it. They made me and my father to pay £4500 commission fee for my 2,5 months of stay because I 'breached a contract' . I have not breached a contract, my dog had to stay with me for a very short period of time and I told this to the landlord and the Winchester White. They saw this as an advantage to make money out of it and they charged us £4500 for an early termination. They told me I have no choice but to leave ASAP. They texted me and called me EVERY SINGLE DAY to ask what date I am going to move out, even though I was a master's student and I was working full-time. They don't care about your financial status or mental well being. I'm taking this to a court at the moment because they are refusing to give me £780 from my deposit, where they put their extra legal fees there to make me pay for it. They charged me £300 for a lost pan!! Where on earth a pan is £300? I've emailed them so many times but they advised me to find an independent advice.. What an unprofessional team. Obviously they can't agree with each other in the office because they sent different emails says different things at the same time. What a waste of time and money!

"Top negotiator"

Azhaar negotiated a really good rate for a short-term let that suited my requirements brilliantly. He was really helpful throughout and always kept in touch.

"Alessandro from Winchester White is…"

Alessandro from Winchester White is such a great agent. He is really nice to talk to and understands all my needs. Property search in south kensington is stressful especially before start of term. He check up on me during the process and keeps me updated with flats that’s suits my requirements. I will definitely recommend him to anyone who’s looking for a flat. Thanks Alessandro.

"A reliable and talented real-estate agent!"

Alessandro is a reliable and talented real estate agent! From the first viewing we had, he understood the property style I am looking for and all my requirements! He gave good advice throughout my property search. He is flexible, cooperative and trust-worthy and he will make sure you find the most suitable place for you!

"Brilliant experience "

We had an amazing experience with Winchester White. We worked with Azhaar whose communication was excellent throughout the whole process. He kept both me and my partner updated at every step and was always available for any questions. Thank you so much!

"Chris at Winchester White has been a…"

Chris at Winchester White has been a game changer in terms of my experience with properly letting through agencies. Chris is always super responsive and helpful with all queries big and small. It has been a pleasure working with him and Winchester White!

"Great service by Azhaar"

Great service by Azhaar. He’s been very responsive with everything that needs to be done and any questions on the let.

"Azhaar was super responsive and helpful…"

Azhaar was super responsive and helpful . Everything was actioned quickly throughout the whole process.