"I booked a baby shark mascot for my…"

I booked a baby shark mascot for my son’s 3rd birthday he is baby shark mad. He was so excited about baby shark coming to his party. Booked for Nov 2nd at 3pm.
3:30 I ring and text the number because it hasn’t arrived 4pm I get a message to say he’s on hols he will try get hold of his mascot crowd at this stage the party was nearly over so was pointless coming. They did not even have the decency to text and apologize that it was a no show. Extremely disappointing AVOID!!!

"I would highly recommend Mr cool…"

I would highly recommend Mr cool events. I ordered a castle on Saturday for my daughters birthday and it arrived 9am on Sunday morning. It was set up in minutes. The staff were very friendly and understanding when I wanted it moved around a bit they had no problem doing so. I would rate this a 10/10.

"Absolute Disgrace - Dangerous damaged bouncy castle"

Absolute Disgrace! I booked Barry in January for my daughters communion this weekend just gone. I asked for a covered bouncy castle in case of rain and he convinced me to pay a deposit for a castle he didn't even have. I was happy to have an older one going on the pictures, but he insisted this one was better.
He rang me 2 days before arrival to tell me the one he recommended was coming from China and hadn't arrived yet!!! He gave an alternative then of an uncovered one but I asked for the one I requested originally.

Friday came and it arrived.... I asked Barry not to go a certain point past our garden as it was wet after the rain. He ignored my advice and his rental van got stuck on our lawn. He continued to get crosser and crosser as he dug up our lawn with wheel spin and damaged our garden. After I suggested he gets a recovery truck he advised me he didn't have time and continued to damage our garden trying to get the van out. I eventually booked a recovery truck to pull his van out. I wasn't happy to pay the full amount after he destroyed our garden, and he threatened to pack it up and take it away in front of our daughter. We paid after he begrudgingly gave 50 off! After a 2 hour fiasco, we checked the bouncy castle after he left. It was filthy dirty and did not inflate properly!!!! I called him twice and sent him a picture of the castle not inflating, which he ignored.

The communion day arrived, and we inflated the castle. One half of it did not inflate fully, and it was dangerous. I called Barry this morning to advise of the same, and he laughed and said "well you got the bouncy castle you wanted! The covered one.... I told you it was old and dirty and it ended up being 23 degrees (laughing as he said it)." On speaking with his delivery man this morning he said Barry was fully aware of the state of the castle and said they won't be using it again. Barry didn't apologise that the castle wasn't fit for purpose and it appears knowingly sent it to us in this state. There is a difference between and old bouncy castle and one that does not fully inflate!!

Do not book this company. There are plenty of reliable companies out there...do yourself a favour and steer clear!

"Don't even bother booking this ape"

Don't even bother booking this ape. Was supposed to deliver a castle we booked months in advance, confirmed 3 days before then never showed up. Didn't even have the decency to cancel. Absolute disgrace.

"Avoid, Avoid, Avoid!!!"

There is a reason why this guy doesn't allow for reviews on his Facebook page. Do not book this guy under any circumstance. We booked a bouncy castle for our 6 years old birthday months in advance. We confirmed the castle on the Wednesday before the Saturday party and then on the Friday night he cancelled, and somehow suggested it was our fault as when he rang to confirm the castle on Thursday we didn't answer (we only confirmed the day previous)

I got lucky and managed to find a local man who could provide a castle for us. When I spoke to him on the phone, he asked was this Mr Cool who let you down and when I responded yes, he informed that he has had this type of phone call at least 20 times after Mr Cool cancelled, including from a bride who was let down for her wedding.

Obviously this guy likes to double book and then on the day he'll take the jobs that are more convenient to him and who cares about crying children, brides on their big day, well obliviously this waste of space certainly doesn't.

"Absolutely amazing I highly recommend!"

Absolutely amazing I highly recommend!, will be renting bouncy castles from mr cool many more times again😁

"I had to give one star because I…"

I had to give one star because I couldn't move on otherwise. I wouldn't even rate this outfit. I ordered a slushy machine and a popcorn machine for my daughter's 13th Birthday Party 3 months ago. I rang them 3 weeks before hand to make sure all was ok and they said they would ring me the day before the party which was Saturday the 25th of June, 2022, Surprisingly, there was no call on the Friday beforehand so I spent all day ringing. I eventually got through using a friend's mobile phone. I was told they would ring me back with a time that they would be calling on Friday evening. I rang again that evening and again, couldn't get through or got this number is no longer in use. I continued to ring as it was a big party for my daugther, I eventually got through and was told one hundred percent they would deliver the machines on the Saturday morning before the party and that I would get a call back to let me know what time they would call. Again, no phone call, I rang a couple of times on the Saturday morning and got no reply and at 8.30 am I got a text saying can't deliver carts today, driver sick. I was do disgusted. My daugther was very upset and wanted to cancel her party. I am going mad that I didn't read the reviews before hand as I certainly would never have ordered from Mr. Cool or should I say Mr. So Uncool. No way to carry out business. If you don't want to be disappointed, don't order from this outfit. Margaret Walsh, Mallow.

"Mr Cool"

Mr, cool cancelled our bouncy castle with slide within 48hrs of our booking. He said his friend would take the booking but it was a castle without a slide and way smaller and more expensive

"Completely useless"

Completely useless. Never showed up for a birthday party last year. He got the dates wrong. Now 3 days before my son's communion he has just cancelled. Don't even waste your time

"Beware"

Beware! Avoid! And direct yourself to this mans google reviews.