"Comprehensive; easy to understand"

Very comprehensive and presented in a way that is easy to understand.

"Disappointed"

Disappointed, not too different from a regular bloodwork with the exception of the app and more Biomarkers. I was expecting more recommendations on what to do to improve those Biomarkers outside normal levels. Not worth the money

"VERY disappointed"

I have emailed customer support the same question multiple times and still do not have an answer. My name was entered incorrectly so the quest labs can't put my results in their portal-which I need for there. Extremely frustrated with the lack of customer service & incompetency here. No one answers the phone so I just keep sending the same email.

"I have had technical issues every step…"

I have had technical issues every step of the way;
all have been resolved until now.

when i pull up home with action plan on bottom right with my android phone what comes up is create an action plan which i press but program keeps on trying to pull up but does not access.

"A good idea "

I got all the bio markers I was looking for and great suggestions on how to improve them

"Do this to improve your healthspan and lifespan"

I believe what Inside Tracker is doing is the future of medicine. They analyze your blood and DNA, and then with science backed research, provide you with a plan to improve. It is worth every penny in my mind.

"High-priced product, high-school project experience"

For such a high-priced product, you'd expect a top-notch experience. If so, stay away from InsideTracker!

The website feels like it was created by 5 different teams outsourcing to 3 different cheap providers. Each page is convoluted, with popups everywhere, pitching you discounts non-stop (after you already purchased), and even worse, pages that just hang. In 2024, how is such a low-quality website even possible, this is not 1995!

Every step of the experience is clunky, and good luck trying to reach a competent customer representative! All answers are generic, lacking context, leaving you even more frustrated than when you tried to reach out.

I tried to schedule a blood draw since January, but nobody ever contacted me. Tried to register a DNA kit, the page just hangs and crashes. This poor level of user experience is simply unacceptable for that price. Spend money on fixing and redesigning your website, hire an actual support team and train them instead of outsourcing or using ChatGPT to send generic answers, and you may be able to command the prices you're asking one day. As for now, InsideTracker is very far from that.

"Excellent product "

Really detailed test results, with actionable plans on how to improve. Also provides personalized feedback for recovery after workouts.

"Fast"

Fast, professional, and most importantly a way to take control of one’s health.

"They always have great tips for staying…"

They always have great tips for staying healthy.