Wilford Smith Solicitors

Legal Services & Government
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182 reviews
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Wilford Smith Solicitors

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Tilda

1.00/5.00

"Avoid! Questionable legal competence and terrible communication"

Terrible service from as soon as they received my first payment. The solicitor made serious errors in handling my flat purchase, provided poor and unclear advice, and caused a lot of unnecessary stress. The worst - emailing the seller that I accepted their offer before I had! [this was apologised for and retracted, but is a serious legal error and damaged my bargaining position permanently]

Communication was terrible - the solicitor needed chasing multiple times to respond from week 1, would hardly answer the phone. The central admin support team were no better. I was not a pushy buyer and didn't want/need daily/weekly updates, just to be kept in the loop proactively.

I relied heavily on my parents to tell me what to ask for at each stage and couldn't have bought the house without this extra support. Definitely not a good choice for first time buyers as I felt totally unsupported by WS throughout.

The solicitors and admin staff are clearly very overstretched and likely under-paid - but no excuse for basic errors.

13/04/2023

Nawab

5.00/5.00

"Thanks to Nicholas pack and the…"

Thanks to Nicholas pack and the completion team for helping me out with the property purchase completion.

I would highly recommend Wilford Smith conveyancing services to anyone who need to buy property, as they offer very good service and quick response to all matters needs resolving...

13/04/2023
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