"its great"

i love this!!!

"Friendly staff and blazingly fast issue resolution"

Fantasic response times to any issues (as few and far between as they are). Very friendly staff, and of course the actual server hosting provided is top notch (for Factorio at least!)

The web UI is also pretty nice - you can tell a lot of attention to detail has gone into the service, and I'm sure it will only continue to be further refined over time.

I'm not really one to leave reviews, but the professionalism I've experienced in dealing with them so far is second to none and deserves to be commended.

"Nice and easy to use and best support you can imagine"

Nice and easy to use, but most of all it is the customer support. Instant respons and help as you need it.

"A great team with a great product!"

A great team with a great product!

I've been hosting a Factorio server with these guys for three months and it's the best server hosting experience I've had yet!

The team are responsive to all my support queries, provided me with an easy to use subscription service and made it incredibly easy to install mods into my server. The UI looks incredibly modern compared to the other companies I've previously used.

The team just get it done right.

"This is a scam + too expenvise"

This is a scam + too expenvise. the support team did NOTHING really to help us and my team.

"Incredible service"

Signed up with ServerFlex for their neat built-in Factorio mod manager. You can install mods right from the application without ever using FTP.

- Had an issue with the server I've rented - was resolved almost immediately, and that's on a weekend!
- Had an issue with login, and Jon, one of the engineers jumped in immediately and helped to debug the problem which turned out to be completely on my end.

The application is neat and gives you full control where you need it, renting experience is smooth, servers are quick and do not cost much. Overall, it's an amazing offering.

"Fast response, great support!"

Things go wrong all the time, it's being able to handle those situations well and with humility that builds the most trust between a company and their customers and has a lasting impact.

The last time I hosted a Minecraft server with ServerFlex, it was available to play almost immediately. This time it got to 40 minutes and still no sign of it being live. I reached out for help on their Discord and Jon responded instantly - I DM'd Jon my e-mail and within a few minutes he already had an update for me - there was a problem on their side.

Jon had liaised with another member of the team and they discovered there was an issue with the version of the Modpack I had chosen.

No bother - Jon kept me updated regularly and his colleague implemented a fix within the hour.

Apologies were given, as well as a very thoughtful gesture - an appropriate amount of credit, which I will certainly use for my renewal.

This is what world-class customer service looks like and although I was hoping to not run into this sort of delay today, I'll be left with a long lasting positive experience in dealing with ServerFlex. Thanks Jon & team

"Rock Solid Performance, Friendly Support"

I used this provider to host a Factorio server for a group of co-workers for several months. The uptime is rock solid and the customer support was great the one time I did need help. I can highly recommend them, they're good at what they do!

"Execellent support"

Execellent support. Using this host for a while now. Very good price and if you joind discord any server issues are fixed in minutes. Therefore other hostings are more expensive and won't provide you direct support. Really enjoying these services and going to come back whenever needed again

"Super fast response to service request…"

Super fast response to service request and the staff member was able to identify the issue I had almost immediately and walk me through a fix right away.